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Sorry everybody. I searched on liftagate issues, and read quite a few, but nothing seems to match my problem.
I have a 2004 Pacifica with a power liftgate.
When I try to open the liftgate using any of the three options, I hear a click , but the liftgate does not unlatch. I used the emergency release to open the liftgate. Nothing appears to be jammed in the area of the latch near the liftgate side or the cargo area side. I lubricated the latch mechanism inside the liftgate and cycled it several time to make sure it opened and closed freely.
After opening the liftgate using the emergency release, the key fob and the overhead switch both work normally when attempting to close the liftgate, that is until the final latching sequence. The liftgate only partially latches. In other words, its not fully latched, but it won't open either. Even in this state of being partially latched, the liftgate will not open by any of the three options. In order to latch it fully, I have to press the liftgate firmly to engage the latch.
It seems like power is obviously getting to the rear latch assembly, but its missing the "oomph" to send the liftgate on its way when opening, and to really grab the liftgate when closing. Of course, I'm just speculating.
Any help is greatly appreciated. I have an appointment at a Chrysler Dealership on Friday, but I'd rather avoid the cost since the vehicle is no longer under warranty.
Thanks in advance,
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Okay, I had the power liftgate actuator replaced and it fixed the issue of the liftgate not latching or unlatching properly. In fact, the difference is night and day. But a funny thing happened along the way. Once the liftgate actuator was replaced, the liftgate wouldn't open or close as designed. In fact, there was no power to the lift motor at all. The funny thing is, the up/down motor was working perectly when I dropped it off. The Technicians seemed stumped, so we agreed that I'd take it home and have them look at it again on Monday.
Just for fun, I checked the fuse box and found a fuse named "Powered Liftgate". I popped out the fuse and nothing back there worked. Not the latch/unlatch actuator (which was just replaced and working fine) nor the up/down motion. Okay, that makes sense, no fuse, no power. But then it gets weird.
I swapped the fuse with another 40A fuse and the liftgate worked perfectly, latch/unlatch, open/close. Okay, I put the original fuse back in, and the liftgate would latch/unlatch, but it wouldn't go up or down. Could a fuse be "half bad"?
Then I went to Autozone and bought a replacement fuse, stuck it in and everything (as of now) is working fine, but I'm keeping my fingers crossed.
So, I'm glad it's working, and I hope it keeps working, but I have to ask, WTFO?
Thanks. I looked at your (I think is was your) reply to another thread. My luck ran out Friday morning. The liftgate worked great first thing (after being parked in the garage all night), then my wife did some early "Black Friday" shopping. After sitting out for a few hours, it would unlatch, but not open. So it's definitely temperature related. It seams like there is a thermal switch that shuts off the motor, possibly to prevent damage.
Mike, my 2004 pacifica is now doing the same thing. I can open it by the emergency open latch but when it closes it will not fully latch, then when I push on it it closes completely, but will not reopen unless I use the emergency latch again. Was that the same problem as yours?