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EVIC Blank - 1/13/2007 10:11:48 PM

diggysmalls

Posts: 8
Joined: 1/13/2007
Status: offline

Hi. I have a 2004 Pacifica with DVD/NAV and EVIC. My wife stepped through the trip information to the blank screen because she got tired of looking at it. Well, I can't seem to get it to come back on so I don't see any information in the EVIC area now.

I have tried everything I can think of. I have stepped through hoping it would just go to the next option; just like when you select the blank option. My wife said she has turned it off before and turned it back on. I have checked the fuse and it is still good (obviously the fuse is good because it is the same one for the radio,etc...)

Before I take it took the dealer I hope someone might have any advice.

Thanks!

< Message edited by diggysmalls -- 1/13/2007 10:22:44 PM >

Post #: 1

RE: EVIC Blank - 1/13/2007 11:50:04 PM

CHRYSLER TECH

Posts: 2143
Joined: 3/1/2006
From: Norcross GA
Status: offline

ELECTRONIC VEHICLE INFORMATION CENTER The EVIC has access to both non-switched and ignition switched sources of battery current so that some of its features remain operational at any time, while others may only operate with the ignition switch in the ON position. When the ignition switch is turned to the ON position, the EVIC display will return to the last function being displayed before the ignition was turned to the OFF position. For more information on the features, control functions and setting procedures for the EVIC, see the owner's manual in the vehicle glove box.

(in reply to diggysmalls)

Post #: 2

RE: EVIC Blank - 1/14/2007 8:11:14 AM

diggysmalls

Posts: 8
Joined: 1/13/2007
Status: offline

Thanks for the reply.

I have read the manual and all it has an entry in the section for Minitrip functions that says Off mode. Evidently you cycle through the options (fuel economy, distance to empty, compass) and when you come to the blank you just leave it there. My reasoning was that I should be able to just step through the menu and see text again. I have done that with the engine on and with the ignition in the ACC position. I am just baffeled that it won't cycle through the text menu any longer...

Maybe I missing something?

Thanks again for the fast reply...

(in reply to CHRYSLER TECH)

Post #: 3

RE: EVIC Blank - 1/14/2007 5:33:12 PM

dupont

Posts: 3
Joined: 1/14/2007
Status: offline

I am currently facing the same problem. When you find out something can you please let me know.

(in reply to diggysmalls)

Post #: 4

RE: EVIC Blank - 1/23/2007 8:12:15 PM

diggysmalls

Posts: 8
Joined: 1/13/2007
Status: offline

Yet to find a solution. Had a tech from the dealership look at it and he was unable to get the screen to come back. I am able to make changes to the settings (I discovered this as I was punching through the menu and setup buttons and deactivated the automatic door unlock with the keys are removed from the ignition!) so I know that the system is working; it just doesn't display.

I have an appointment on Thursday to have it examined so hopefully I will have it corrected then.

(in reply to dupont)

Post #: 5

RE: EVIC Blank - 1/25/2007 7:27:28 PM

dupont

Posts: 3
Joined: 1/14/2007
Status: offline

Thank you for the update, I'm still having the same problem. I also tried to adjust the setting (after I read your post) and now my horn doesn't honk when I arm the car. So I can also adjust the setting but can't get the screen to work. Please let me know what was wrong and I will see if mine is the same. Thank you.

(in reply to diggysmalls)

Post #: 6

RE: EVIC Blank - 1/25/2007 7:55:50 PM

diggysmalls

Posts: 8
Joined: 1/13/2007
Status: offline

Well, I had it examined by the dealership today. It turns out that the entire cluster, which includes the navigation screen and the EVIC (message center) is on one "circuit board". The diagnosis is the part that displays the message center is shorted. The solution: replace the entire cluster, which includes the screen and all! Cost: $995.00 (price of the cluster). The service tech suggested I contact Chrysler and try to negotiate with them as the care only has 45K miles.

I am calling tomorrow; perhaps I can get them to knock off the price a little. The service rep and the tech who worked on the car have suggested that there is a good chance that Chrysler will spring for some dough.

I will let you know the result. I would encourage you to do the same!

(in reply to dupont)

Post #: 7

RE: EVIC Blank - 2/2/2007 7:51:08 PM

dupont

Posts: 3
Joined: 1/14/2007
Status: offline

I just took my Pacifica to the dealer and it was the same as you. They told me the part is covered under warranty.

(in reply to diggysmalls)

Post #: 8

RE: EVIC Blank - 7/10/2008 10:44:23 AM

logstomper

Posts: 4
Joined: 7/10/2008
Status: offline

having same problem. question so the only solution was to get a new gauge cluster? my car is an 04 just purchased it so i don''t think warranty will cover. what to do?

(in reply to dupont)

Post #: 9