Chrysler Pacifica 2021 Hybrid - Battery at 100%, not used while driving
 

My battery is at 100% and I noticed today that while driving the car does not use batter at all, drives on regular gas engine. Not sure what the issue might be, scheduled an appointment with Chrysler dealer but they only have an opening in 3 weeks. Wondering if anything had the same issue. Batter is showing up at 100% on the dashboard - after a trip the indicator shows that only gas engine was used during the trip.

Yu can try this forum. There are several posts regarding this issue. PACIFICAFORUMS

yes same issue and also when it looks like it may be using battery gauge it is all over the place as far as accurate may say 100% battery available but only shows I have 20 miles on battery left. This is only one example of gauge being wrong