Power Liftgate
 

About a year ago I had a very bad experince with the dealer over the power liftgate. I was told the optical sensor needs to be replace for the power liftgate to work. When I push the remote and /or the button in the car the latch releases and it beeps but it will not open(if closed) and will not close (if opened).

RE: Power Liftgate
 

Are you just sharing this information, or is there a particular response you are looking for??

RE: Power Liftgate
 

What year is your Pacifica? I know there is a pressure sensor tube that runs inside the pinch area of the liftgate 'shocks' to stop closing on a hand, but didn't think there was an optical sensor. Is it just the button on the key that doesn't operate the liftgate, or the interior button too?

RE: Power Liftgate
 

Sorry for the confusion I was asking for help and/or information. I was told there is an LED optical sensor that must be replace for the power liftgate to work. I was told the part is $35 but the labor is about $300. At the time the vehicle was under warranty but according to the dealer the part was not covered. So I want to know if there is an optical sensor that controls the power liftgate, and what else might be causing the power liftgate problems.
Summary:
If the power liftgate is closed and I push the button or the remote I hear the latch releasing and I hear the beeping sound but the door will not open (I can open the door manually).
If the power liftgate is open when it feels like closing it will about 5% of the time. I hear the beeping but nothing happens.

Any comment or help would be appreciated.

RE: Power Liftgate
 

I have an 2004 model purchased in July 2003. I am refering to the button on the overhead console and the key fob. Two diffferent buttons, but the power liftgate will not work with any one of them.

RE: Power Liftgate
 

I'm having what sounds like the exact same issue with my 2004 Pacifica. In fact, i took it in to the dealer today for repair. The car is still under warranty and after reading your story, i'm pretty interested what they'll say. I'll post again when i hear back. The guy at the service desk said that he's seen this more than once....