Rapid Response Transmittal #09-039
 

Recently had my 2009 T&C in for service and they performed a Rapid Response Transmittal #09-039. Does any have access to the documentation for this RRT? I would like to read on what the fix is. The limited documentation I have found eludes to a thrust bearing protection.

June 11, 2009
TO: ALL CHRYSLER & DODGE DEALERS
FROM: SERVICE OPERATIONS
SUBJECT: RAPID RESPONSE TRANSMITTAL / SERVICE ACTION #09-039
Flash: #5 Thrust Bearing Protection
INVOLVED VEHICLES:
2008 - 2009 (RT) Town & Country/Grand Voyager (Includes International Markets)
NOTE: This Service Action affects both sold and unsold vehicles.
NOTE: The VIN List is available on DealerCONNECT for all affected dealers. The
VIN List has been inserted in the Service Tab under Rapid Response
Transmittals. The dealers receiving the Rapid Response Transmittal
Service Action are the “Ship To” dealers and the VIN’s listed are specific
to their dealership. All involved vehicles will be loaded into the VIP
system.
NOTE: This should be a top priority and be completed prior to sale to avoid
suspect vehicles being delivered to customers.
DISCUSSION:
A number of vehicles equipped with a 62TE automatic transmissions (sales code DG2)
were shipped where under certain conditions could experience excessive loading on the
#5 thrust bearing. Dealers are required to flash update the Powertrain Control Module
to address this condition.
If possible, Dealers should proactively contact their customers to schedule an
appointment for this update.
PARTS REQUIRED:
1 04275086AB Label, Authorized Modification
NOTE: THE wiTECH DIAGNOSTIC APPLICATION IS THE PREFERRED METHOD
FOR FLASHING ECUs. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE
9.05 OR HIGHER TO PERFORM THIS PROCEDURE.
(FOR NON WITECH MARKETS - INTERNATIONAL) - StarMOBILE DESKTOP
CLIENT, StarMOBILE STANDALONE MODE OR StarSCAN MAY ALSO BE USED
TO PERFORM THIS PROCEDURE.
Form DMAIL-001 REV 1.01
REPAIR PROCEDURE:
1. Reprogram the PCM with the latest software. Follow the detailed service procedures
available in DealerCONNECT/TechCONNECT, Refer to Group 8 - Electrical >
Electronic Control Modules – Service Information > Module - Powertrain Control >
Standard Procedures > PCM/ECM Programming - Gas.

Thank you