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Help need with 2023 Pacifica Pinnicle hybrid

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Old Dec 12, 2023 | 07:12 PM
  #1  
Mariamezz's Avatar
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Default Help need with 2023 Pacifica Pinnicle hybrid

Bought a new 2023 Pacifica Pinnacle Hybrid
at the end of November. Why does the battery drain down so quickly? I brought it into the shop and they tested it and said it ran fine (although they drove 14 miles had lost 50% of the battery charge). They recharged it and I drove home (12 miles of stop and go traffic) and battery was at 37% when I pulled in the driveway. What gives? In what universe does it get 82 combined miles!?!?
 
Old Jan 5, 2024 | 10:05 PM
  #2  
ChryslerCares's Avatar
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Joined: Jul 2011
Posts: 723
From: Auburn Hills, MI
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Originally Posted by Mariamezz
Bought a new 2023 Pacifica Pinnacle Hybrid
at the end of November. Why does the battery drain down so quickly? I brought it into the shop and they tested it and said it ran fine (although they drove 14 miles had lost 50% of the battery charge). They recharged it and I drove home (12 miles of stop and go traffic) and battery was at 37% when I pulled in the driveway. What gives? In what universe does it get 82 combined miles!?!?
Hi Mariamezz,
We're sorry to hear of your experience. Please send us a private message with your VIN, so we can look into this.

Ariel
Chrysler Cares
 
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