2019 Ram 1500 Limited - Will not move in Drive
#11
04-10-2019, 01:45 PM
Hi Jasmine , Thanks for reply , please send a link to contact you directly. I don’t see anyway to do that .
Well it needs to be fixed , however if they can’t duplicate it they are not gonna do anything about it anyways . I’m not thrilled about someone trying to get my truck to slam into gear so they can try to fix it , until they know what’s causing this and put out a service bulletin it won’t get fixed ! I’ve seen were others have numerous trips to dealer and not resolved , it’s happened twice in last 2 weeks with less than 900 miles on it , so I can’t just let them drive it for 2 weeks to hear it do it . Yesterday I was trapped at an ATM ! Couldn’t move truck couldn’t get my door open to get out ! People beeping at me what a joke ! And you can read my comments on ram5thgen forum about my radio blasting my ear drums out ! Or it has no volume at all! I hate my new truck ! Good job Ram !
Well it needs to be fixed , however if they can’t duplicate it they are not gonna do anything about it anyways . I’m not thrilled about someone trying to get my truck to slam into gear so they can try to fix it , until they know what’s causing this and put out a service bulletin it won’t get fixed ! I’ve seen were others have numerous trips to dealer and not resolved , it’s happened twice in last 2 weeks with less than 900 miles on it , so I can’t just let them drive it for 2 weeks to hear it do it . Yesterday I was trapped at an ATM ! Couldn’t move truck couldn’t get my door open to get out ! People beeping at me what a joke ! And you can read my comments on ram5thgen forum about my radio blasting my ear drums out ! Or it has no volume at all! I hate my new truck ! Good job Ram !
I just tried to send you a proactive message as I am unable to provide you with a link. The error I message I received when trying to message you states "Fundsfordad has chosen not to receive private messages or may not be allowed to receive private messages" .Please give us a call at 800-247-9753 to discuss this further.
Jasmine
Chrysler Social Care Specialist
#12
04-11-2019, 01:39 PM
Same Thing is happening to me!
I picked up my new 2019 Bighorn from the dealer two weeks ago, this has happened at least 4 times already. I put it in drive and nothing happens. Very disappointed, this is deff a safety concern and needs to be figured out immediately.
-Mike W
-Mike W
#13
04-11-2019, 04:57 PM
Hi mike ,
Yes I agree , a real safety concern , not to mention I can’t let my family members drive it ! Not that they even would now knowing about all the problems it has ! Very disappointed! Mine is at dealer right now , nothing will change ! Just a big inconvenience and nothing to drive now , when the gears fall out on the ground then they’ll prob be able to fix it ! There answer to everything is that they will flash the computer, yeh that’s not it !!! Anyways good luck with yours I’ll keep posted of any updates !
Yes I agree , a real safety concern , not to mention I can’t let my family members drive it ! Not that they even would now knowing about all the problems it has ! Very disappointed! Mine is at dealer right now , nothing will change ! Just a big inconvenience and nothing to drive now , when the gears fall out on the ground then they’ll prob be able to fix it ! There answer to everything is that they will flash the computer, yeh that’s not it !!! Anyways good luck with yours I’ll keep posted of any updates !
#14
04-12-2019, 12:53 PM
We are sorry to hear that you have been experiencing this. Please send our team a private message and we would be happy to offer some additional assistance!
Alex
Chrysler Social Care Specialist
#15
04-14-2019, 03:54 PM
Same here
Just picked up a 2019 Laramie 1500 a week ago and have had the same thing happen 3 times now, now that I am seeing it is a common issue I will be contacting the dealership when service is open.
#16
04-15-2019, 11:03 AM
I just got my 2019 Ram 1500 express, this has happened about 12 times now. Took it to the dealer to no avail and a somewhat flippant " we are not finding anything wrong, are you sure you are using the dial correctly" ( never mind this is my 3rd ram). Wondering what "additional assistance" is to be offered, I just want the damn truck fixed. Scary when it " launches" into D, if you have the rpms up at all the truck lurches and sets you back in your seat. Very disappoiny=ted in my new rruck considering they can't even figure out what is going on- obviously I am not the only one this is happening too.
#17
04-15-2019, 02:15 PM
I just got my 2019 Ram 1500 express, this has happened about 12 times now. Took it to the dealer to no avail and a somewhat flippant " we are not finding anything wrong, are you sure you are using the dial correctly" ( never mind this is my 3rd ram). Wondering what "additional assistance" is to be offered, I just want the damn truck fixed. Scary when it " launches" into D, if you have the rpms up at all the truck lurches and sets you back in your seat. Very disappoiny=ted in my new rruck considering they can't even figure out what is going on- obviously I am not the only one this is happening too.
We understand why this is concerning. If you would like to send us a private message, we would be happy to have a case escalated for both of you!
Alex
Chrysler Social Care Specialist
#18
04-16-2019, 12:20 PM
Update. I brought it to the dealership to have service take a look. After 2 hours of them diagnosing they informed me they believe they’v fixed the issue. ( a code error) ....
So excited to go home, I go out to my truck, start it up, put it in drive and.......nothing happens!!! Luckily, I was in the service departments parking lot so I called them and had the advisor come out and see for himself. Asked me to step on the accelerator a little, which just revs the rpms, then suddenly the gears caught and jolted the truck forward. He was shocked and said “let’s go get you a loaner, this won’t be an easy fix.”
So here I am, after I custom ordered my Ram, driving around a loaner vehicle without any clue as to how long it will take to fix.
Very disappointed, I haven’t even received my first bill and it’s out of service in the shop.
So excited to go home, I go out to my truck, start it up, put it in drive and.......nothing happens!!! Luckily, I was in the service departments parking lot so I called them and had the advisor come out and see for himself. Asked me to step on the accelerator a little, which just revs the rpms, then suddenly the gears caught and jolted the truck forward. He was shocked and said “let’s go get you a loaner, this won’t be an easy fix.”
So here I am, after I custom ordered my Ram, driving around a loaner vehicle without any clue as to how long it will take to fix.
Very disappointed, I haven’t even received my first bill and it’s out of service in the shop.
#19
04-17-2019, 09:28 AM
This forum is horrible, how do you PM the idiots? I've sent messages , re posted here and no reply just " they are checking my post" before actually posting it. The dealership is clueless as to what to do, I am stuck with an unsafe NEW truck and none even replies or gets involved after showing " great concern", nice!
#20
04-19-2019, 05:55 AM
Yeh nobody cares ! Until we all bring trucks in with ruined transmissions! Then they’ll have to fix them , meanwhile we all drive around with unsafe vehicles ! We don’t even leave town with ours and I’m not letting anyone else in the family drive it ! Don’t want them getting hurt or stuck with it ! Guess what Ram ! If they won’t come out of park , they aren’t always gonna go into park ! That’ll be awesome when your truck rolls down a hill or thru your house in the driveway! Maybe you’ve heard of a recall ????