UConnect question
 

My husband and I just bought a 2010 Town & Country Touring last night. It comes with the 130S/RES Media Center. I was really excited to have the hands-free phone capabilities, but it doesn't seem to be working. The AM/FM radio, CD player and XM radio all work. It evidently has an mp3 decoder too (though I haven't figure that out beyond plugging our ipod into the AUX). When I tried to sync up my phone today I kept getting an error message. I called customer service and was told that even though I have the proper buttons that doesn't mean I get the service. I find that to be pretty silly. Why wouldn't they just have installed the 130/RES instead if they weren't going to give me the phone or voice options? I was told to contact a local Chrysler dealer to figure it out or to figure out how I can get it installed if, indeed, I don't have it. Does anyone know what might be the problem? And if I do need to get it installed, any clue how much it will run me?

Thanks in advance!