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06-12-2019, 07:46 AM
Replies: 26
Views: 108,749
Posted By ChryslerCares

Hi Leeandanne, We certainly understand why this...

Hi Leeandanne,
We certainly understand why this may be concerning. If this continues to happen and you would like to have your dealer look into this, please send our team a private message and we...
06-04-2019, 04:24 PM
Replies: 5
Views: 10,894
Posted By ChryslerCares

Hello Leigh Ann Shipley, I was able to...

Hello Leigh Ann Shipley,

I was able to locate an image showing the location of the on/off button for the infotainment system. Please let me know if this addresses your concern.

Thank you
...
06-04-2019, 09:30 AM
Replies: 4
Views: 1,005
Posted By ChryslerCares

Hi Obrayan Martinez, We understand why this may...

Hi Obrayan Martinez,
We understand why this may be concerning. We recommend having your dealer look into this for you. If you would like any additional assistance, please feel free to send us a...
06-03-2019, 01:03 PM
Replies: 2
Views: 926
Posted By ChryslerCares

Hi Blueberry200, We're sorry to hear about...

Hi Blueberry200,
We're sorry to hear about this! We recommend having your dealer look into this for you. If you would like any additional assistance, please feel free to send us a private message...
05-21-2019, 12:25 PM
Replies: 2
Views: 5,030
Posted By ChryslerCares

Hello, Our team would like to make sure we...

Hello,

Our team would like to make sure we can assist you in getting this recall repaired, and connect you with our FCA recall specialists. They will work with you through every step of the...
05-21-2019, 08:23 AM
Replies: 2
Views: 403
Posted By ChryslerCares

Hello DavidJR, We understand your desire to...

Hello DavidJR,

We understand your desire to reach a solution for this. If you end up going into the dealer for an inspection, let us know. We're available via direct message and would be happy to...
05-15-2019, 09:46 AM
Replies: 5
Views: 10,894
Posted By ChryslerCares

If you end up going back to the dealer for an...

If you end up going back to the dealer for an inspection, let us know. We're available via direct message and would be happy to help with that process.

Jasmine
Chrysler Social Care Specialist
05-07-2019, 11:47 AM
Replies: 10
Views: 1,270
Posted By ChryslerCares

Hi CinSC, We understand why this may be...

Hi CinSC,
We understand why this may be concerning. We suggest having your dealer inspect this concern if you have not done so already. We are also available via private message if you would like...
04-23-2019, 10:01 AM
Replies: 26
Views: 108,749
Posted By ChryslerCares

Hi Kalen.stoneking, We are sorry to hear about...

Hi Kalen.stoneking,
We are sorry to hear about your experience. We would be happy to open a case for you to add additional assistance throughout this process! If this is something you would be...
04-15-2019, 02:15 PM
Replies: 26
Views: 108,749
Posted By ChryslerCares

Hi Gerald E. Spears Jr and boese1978, We...

Hi Gerald E. Spears Jr and boese1978,
We understand why this is concerning. If you would like to send us a private message, we would be happy to have a case escalated for both of you!
Alex...
04-12-2019, 12:53 PM
Replies: 26
Views: 108,749
Posted By ChryslerCares

Hi Swigg11, We are sorry to hear that you have...

Hi Swigg11,
We are sorry to hear that you have been experiencing this. Please send our team a private message and we would be happy to offer some additional assistance!
Alex
Chrysler Social Care...
04-10-2019, 01:45 PM
Replies: 26
Views: 108,749
Posted By ChryslerCares

Hi Fundsfordad, I just tried to send you a...

Hi Fundsfordad,

I just tried to send you a proactive message as I am unable to provide you with a link. The error I message I received when trying to message you states "Fundsfordad has chosen not...
04-10-2019, 09:51 AM
Replies: 26
Views: 108,749
Posted By ChryslerCares

Hello Fundsfordad, I am sorry to hear you've...

Hello Fundsfordad,

I am sorry to hear you've been having such a tough time. Are you planning on visiting your Chrysler dealer for an inspection? Send us a direct message as we'd be glad to look...
04-08-2019, 02:21 PM
Replies: 13
Views: 1,626
Posted By ChryslerCares

Hi John mark, We understand why this may be...

Hi John mark,
We understand why this may be concerning. We suggest having your dealer address this at your earliest convenience. You may also send us a private message if you would like any...
04-02-2019, 07:20 AM
Replies: 2
Views: 364
Posted By ChryslerCares

Hello lilyyanna, We're sorry to hear you're...

Hello lilyyanna,

We're sorry to hear you're having such a tough time with your 200. Are you thinking you'd like to get this inspected by your Chrysler dealer? Send us a private message if you...
03-25-2019, 10:57 AM
Replies: 5
Views: 867
Posted By ChryslerCares

Hi rowekmr, We are sorry to hear that you are...

Hi rowekmr,
We are sorry to hear that you are experiencing this concern. If you would like any additional assistance while your vehicle is at the dealer, please send us a private message.
Alex...
03-20-2019, 09:14 AM
Replies: 1
Views: 682
Posted By ChryslerCares

Hi Scott Anderson, We certainly understand your...

Hi Scott Anderson,
We certainly understand your frustration with this creaking coil spring concern. Have you had the chance to address this with your dealership? As we are not technically trained,...
03-14-2019, 04:58 PM
Replies: 3
Views: 749
Posted By ChryslerCares

Hi 2017300S, We're sorry to hear about this! We...

Hi 2017300S,
We're sorry to hear about this! We understand why this may be concerning. We suggest having your dealer look into this if it continues to happen. We are happy to help with this process...
03-11-2019, 01:47 PM
Replies: 1
Views: 496
Posted By ChryslerCares

Hi dw8625, I'm sorry this is happening with...

Hi dw8625,

I'm sorry this is happening with your touchscreen! Feel free to send us a PM with your VIN and we can see if there's anything we can help with on our end for you.

Steph
Chrysler...
03-08-2019, 11:05 AM
Replies: 3
Views: 620
Posted By ChryslerCares

Hi Joe.G, We are sorry to hear you have...

Hi Joe.G,
We are sorry to hear you have experienced this. If you would like some additional assistance, please send us a private message!
Alex
Chrysler Social Care Specialist
02-20-2019, 03:35 PM
Replies: 1
Views: 940
Posted By ChryslerCares

Hi Derek 2013 300JV, We're sorry to hear about...

Hi Derek 2013 300JV,
We're sorry to hear about the issues you are having with the Uconnect system. If you do decide to have you dealer address this, we would be happy to assist with this process as...
01-30-2019, 10:25 AM
Replies: 2
Views: 1,194
Posted By ChryslerCares

Hi alexhm4, We understand how frustrating this...

Hi alexhm4,
We understand how frustrating this may be. If you would like to continue working with your dealer to have the rattle addressed, you may also send us a private message and we will gladly...
01-25-2019, 08:24 AM
Replies: 2
Views: 1,097
Posted By ChryslerCares

Hi @lburnett01, We're sorry to hear this!...

Hi @lburnett01,

We're sorry to hear this! Have you brought this to the attention of your Chrysler dealer? Please send us a private message if you are in need of additional assistance.

Darlene...
11-29-2018, 12:06 PM
Replies: 26
Views: 108,749
Posted By ChryslerCares

Hi Jaketerk, I'm very sorry to hear this. I...

Hi Jaketerk,
I'm very sorry to hear this. I would like to help you out. I sent you a private message in the 5thgenrams.com forum. I would like to have a case escalated for you so we can try to help...
11-27-2018, 04:24 PM
Replies: 26
Views: 108,749
Posted By ChryslerCares

Hi Jaketerk, Was your dealer able to provide...

Hi Jaketerk,
Was your dealer able to provide you with any feedback as to why this may be occurring? Please feel free to send us a private message if you would like any additional assistance while...
Showing results 1 to 25 of 500
 


 
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