2020 CHRYSLER PACIFICA Recalls

Recall information provided by National Highway Traffic Safety Administration


  • EQUIPMENT ADAPTIVE/MOBILITY: WHEELCHAIR RESTRAINTS/SECUREMENT: LATCH/ANCHOR:

    Running Sequence Number: 309708

    Campaign Number: 25V876000

    Make: CHRYSLER

    Model: PACIFICA

    Year: 2020

    MFR Campaingn Number: N/A

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY: WHEELCHAIR RESTRAINTS/SECUREMENT: LATCH/ANCHOR:

    Manufacturer: Rollx Vans

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 86

    Date Owner Notified: Feb 5, 2026

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Chrysler (FCA US, LLC)

    Report Received Date: Dec 17, 2025

    Record Creation Date: Dec 18, 2025

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

    Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.

    Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

    Notes: N/A

    Recall Component ID: 000260862004229725000002111

    Manufacturer-Supplied Component Name: Retractor

    Manufacturer-Supplied Component Description: QRT-DELUXE, Auto Release, Auto Retract

    Manufacturer-Supplied Component Part Number: Q8-6200

    Do Not Drive: No

    Park Outside: No

  • EQUIPMENT ADAPTIVE/MOBILITY: WHEELCHAIR RESTRAINTS/SECUREMENT: LATCH/ANCHOR:

    Running Sequence Number: 309709

    Campaign Number: 25V876000

    Make: CHRYSLER

    Model: PACIFICA

    Year: 2020

    MFR Campaingn Number: N/A

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY: WHEELCHAIR RESTRAINTS/SECUREMENT: LATCH/ANCHOR:

    Manufacturer: Rollx Vans

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 86

    Date Owner Notified: Feb 5, 2026

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Chrysler (FCA US, LLC)

    Report Received Date: Dec 17, 2025

    Record Creation Date: Dec 18, 2025

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

    Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.

    Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

    Notes: N/A

    Recall Component ID: 000260862004229725000002111

    Manufacturer-Supplied Component Name: Retractor

    Manufacturer-Supplied Component Description: ART-MAX, Auto Release, Auto Retract

    Manufacturer-Supplied Component Part Number: Q8-6209

    Do Not Drive: No

    Park Outside: No

  • AIR BAGS: SIDE/WINDOW: CURTAIN

    Running Sequence Number: 281554

    Campaign Number: 24V793000

    Make: CHRYSLER

    Model: PACIFICA

    Year: 2020

    MFR Campaingn Number: A8B

    Component Name: AIR BAGS: SIDE/WINDOW: CURTAIN

    Manufacturer: Chrysler (FCA US, LLC)

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 26

    Date Owner Notified: Oct 22, 2020

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Chrysler (FCA US, LLC)

    Report Received Date: Oct 24, 2024

    Record Creation Date: Oct 24, 2024

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: 214

    Summary: Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

    Consequence: An air bag that does not deploy during a crash increases the risk of injury.

    Remedy: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

    Recall Component ID: 000127590004229725000001821

    Manufacturer-Supplied Component Name: BODY WIRING HARNESS

    Manufacturer-Supplied Component Description: BODY WIRING HARNESS

    Manufacturer-Supplied Component Part Number: Please see attached titled "FCA US LLC Recall Part Numbers-A8B-RU Wiring Harness-10242024.pdf"

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: WIRING: CONNECTORS/PLUGS/RECEPTACLES

    Running Sequence Number: 236494

    Campaign Number: 23V010000

    Make: CHRYSLER

    Model: PACIFICA

    Year: 2020

    MFR Campaingn Number: 03A

    Component Name: ELECTRICAL SYSTEM: WIRING: CONNECTORS/PLUGS/RECEPTACLES

    Manufacturer: Chrysler (FCA US, LLC)

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 67117

    Date Owner Notified: Feb 23, 2023

    INFLUENCED_BY: ODI

    Manufacturers of Recalled Vehicles: Chrysler (FCA US, LLC)

    Report Received Date: Jan 17, 2023

    Record Creation Date: Jan 18, 2023

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

    Consequence: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

    Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000124539004229725000001747

    Manufacturer-Supplied Component Name: Transaxle

    Manufacturer-Supplied Component Description: Please see attached supplemental information titled "FCA US LLC Recall Part Numbers-03A-RU PHEV-09262023.pdf"

    Manufacturer-Supplied Component Part Number: See attached document referenced above for the low voltage wiring and transaxle part numbers.

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: WIRING: CONNECTORS/PLUGS/RECEPTACLES

    Running Sequence Number: 236495

    Campaign Number: 23V010000

    Make: CHRYSLER

    Model: PACIFICA

    Year: 2020

    MFR Campaingn Number: 03A

    Component Name: ELECTRICAL SYSTEM: WIRING: CONNECTORS/PLUGS/RECEPTACLES

    Manufacturer: Chrysler (FCA US, LLC)

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 67117

    Date Owner Notified: Feb 23, 2023

    INFLUENCED_BY: ODI

    Manufacturers of Recalled Vehicles: Chrysler (FCA US, LLC)

    Report Received Date: Jan 17, 2023

    Record Creation Date: Jan 18, 2023

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

    Consequence: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

    Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000124539004229725000001747

    Manufacturer-Supplied Component Name: Harness Assembly

    Manufacturer-Supplied Component Description: Please see attached supplemental information titled "FCA US LLC Recall Part Numbers-03A-RU PHEV-09262023.pdf"

    Manufacturer-Supplied Component Part Number: See attached document referenced above for the low voltage wiring and transaxle part numbers.

    Do Not Drive: No

    Park Outside: No

  • HYBRID PROPULSION SYSTEM: INVERTER

    Running Sequence Number: 236496

    Campaign Number: 23V010000

    Make: CHRYSLER

    Model: PACIFICA

    Year: 2020

    MFR Campaingn Number: 03A

    Component Name: HYBRID PROPULSION SYSTEM: INVERTER

    Manufacturer: Chrysler (FCA US, LLC)

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 67117

    Date Owner Notified: Feb 23, 2023

    INFLUENCED_BY: ODI

    Manufacturers of Recalled Vehicles: Chrysler (FCA US, LLC)

    Report Received Date: Jan 17, 2023

    Record Creation Date: Jan 18, 2023

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

    Consequence: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

    Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000124539004229725000001285

    Manufacturer-Supplied Component Name: Transaxle

    Manufacturer-Supplied Component Description: Please see attached supplemental information titled "FCA US LLC Recall Part Numbers-03A-RU PHEV-09262023.pdf"

    Manufacturer-Supplied Component Part Number: See attached document referenced above for the low voltage wiring and transaxle part numbers.

    Do Not Drive: No

    Park Outside: No

  • HYBRID PROPULSION SYSTEM: INVERTER

    Running Sequence Number: 236497

    Campaign Number: 23V010000

    Make: CHRYSLER

    Model: PACIFICA

    Year: 2020

    MFR Campaingn Number: 03A

    Component Name: HYBRID PROPULSION SYSTEM: INVERTER

    Manufacturer: Chrysler (FCA US, LLC)

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 67117

    Date Owner Notified: Feb 23, 2023

    INFLUENCED_BY: ODI

    Manufacturers of Recalled Vehicles: Chrysler (FCA US, LLC)

    Report Received Date: Jan 17, 2023

    Record Creation Date: Jan 18, 2023

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

    Consequence: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

    Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000124539004229725000001285

    Manufacturer-Supplied Component Name: Harness Assembly

    Manufacturer-Supplied Component Description: Please see attached supplemental information titled "FCA US LLC Recall Part Numbers-03A-RU PHEV-09262023.pdf"

    Manufacturer-Supplied Component Part Number: See attached document referenced above for the low voltage wiring and transaxle part numbers.

    Do Not Drive: No

    Park Outside: No

  • BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

    Running Sequence Number: 154885

    Campaign Number: 20V191000

    Make: CHRYSLER

    Model: PACIFICA

    Year: 2020

    MFR Campaingn Number: W30-W37

    Component Name: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

    Manufacturer: Chrysler (FCA US LLC)

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 319610

    Date Owner Notified: Apr 27, 2020

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Chrysler (FCA US, LLC)

    Report Received Date: Sep 10, 2020

    Record Creation Date: Apr 2, 2020

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: 111

    Summary: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

    Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.

    Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000102452004229725000001568

    Manufacturer-Supplied Component Name: Radio

    Manufacturer-Supplied Component Description: Please see attached supplemental information titled "FCA US LLC Recall Part Numbers - W30-W37 VP4R_Rear View Camera - 09242020.pdf"

    Manufacturer-Supplied Component Part Number: See attached document referenced above.

    Do Not Drive: No

    Park Outside: No

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