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-   -   2017 Chrysler 300 Limit Uconnect glitching problems with visible bubble (https://www.chryslerforum.com/forum/chrysler-300-300c-300c-srt-8-17/2017-chrysler-300-limit-uconnect-glitching-problems-visible-bubble-32188/)

schierlingerk 08-27-2020 04:33 PM

2017 Chrysler 300 Limit Uconnect glitching problems with visible bubble
 
I recently bought a used 2017 Chrysler 300 Limited back in June. I notice a bubble in the top left side of the screen of my radio but only a about a month ago the radio started to glitch and "ghost touch" different settings and features. I have noticed that it glitches more when I use my Bluetooth setting for music. The local Chrysler dealership insists that the whole radio needs to be replaced which would cost $900. I believe that the touch screen (Digitizer) is the problem and if I can replace that then that could solve the problem because I think the bubble is causing the touches/glitches. Does anyone have a better idea or have dealt with this before?

I have uploaded what is going on YouTube. Here is the link:



ChryslerCares 08-28-2020 08:15 AM


Originally Posted by schierlingerk (Post 115505)
I recently bought a used 2017 Chrysler 300 Limited back in June. I notice a bubble in the top left side of the screen of my radio but only a about a month ago the radio started to glitch and "ghost touch" different settings and features. I have noticed that it glitches more when I use my Bluetooth setting for music. The local Chrysler dealership insists that the whole radio needs to be replaced which would cost $900. I believe that the touch screen (Digitizer) is the problem and if I can replace that then that could solve the problem because I think the bubble is causing the touches/glitches. Does anyone have a better idea or have dealt with this before?

I have uploaded what is going on YouTube. Here is the link: https://youtu.be/DLkfPG5Vffw

We're sorry to hear that you are experiencing this concern. If you would like any additional assistance, our team is always available via private message!

Alison
ChryslerCares

Aud 09-12-2020 06:18 PM

Uconnect Glitch
 

Originally Posted by schierlingerk (Post 115505)
I recently bought a used 2017 Chrysler 300 Limited back in June. I notice a bubble in the top left side of the screen of my radio but only a about a month ago the radio started to glitch and "ghost touch" different settings and features. I have noticed that it glitches more when I use my Bluetooth setting for music. The local Chrysler dealership insists that the whole radio needs to be replaced which would cost $900. I believe that the touch screen (Digitizer) is the problem and if I can replace that then that could solve the problem because I think the bubble is causing the touches/glitches. Does anyone have a better idea or have dealt with this before?

I have uploaded what is going on YouTube. Here is the link: https://youtu.be/DLkfPG5Vffw

I have a 2017 Chrysler 300 C. My Uconnect does the exact same thing . My extended warranty will not cover for a replacement because the uconnect part is labeled as a "radio." So, my warranty will not cover a radio . I have tried explaining to them that it's not just a radio . It controls pretty much everything in the car ! So, I'm stuck with a uconnect system that works when it wants too. I have found that if I don't use SXM, the uconnect works but as soon as I turn satellite on , it starts "glitching." And now with Covid, I definitely cannot afford a replacement.


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