Hello, I have a Chrysler Pacifica 2006. I have the same problem. The rear hatch does not open for anything in the world. I have changed the engine, the computer, but it does not open. the solution to be able to open if you had this same problem the key works when you press the tailgate button the rear lights come on but it does not open the button in the center of the Upper console also crushed it but it does not open the door done everything but no Does anyone know or had the solution to this

 

Sorry cann't be of much help other than to suggest you open the hatch manually and then try to close it on the buttton. If that works then it will at least prove the motor etc. are OK, if it doesn't close then try and listen for the motor actuation - if the motor tries to move but doesn't then you've probably got a mechanical rather than electrical problem. Check with the key dance to see if there is a problem with the comms. Other than that - sorry but without a multimeter can not help any further. (best of luck)

 

mine did this few years back and i changed the struts!!?? dont really knoe why but it worked fine from then on