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-   Chrysler Voyager & Town & Country (https://www.chryslerforum.com/forum/chrysler-voyager-town-country-21/)
-   -   Key FOB (https://www.chryslerforum.com/forum/chrysler-voyager-town-country-21/key-fob-28223/)

Shannon Grenier 09-29-2017 01:22 PM

Key FOB
 
My key FOB locks and unlocks the doors, but won't open either sliding door or the trunk, any idea why???

ChryslerCares 09-29-2017 01:52 PM


Originally Posted by Shannon Grenier (Post 102385)
My key FOB locks and unlocks the doors, but won't open either sliding door or the trunk, any idea why???

Hi Shannon,

Which vehicle and model year do you have?

Kori
Chrysler Social Care Specialist

REBEL59 09-29-2017 02:13 PM

What year and how long have you had you had this van? My 04 requires a double click for doors and rear hatch.

Shannon Grenier 09-29-2017 02:21 PM

2014 Town and country, they just recently stopped working.

REBEL59 09-29-2017 02:31 PM

Have you checked for a blown fuse in the fuse panel under the engine hood?

Shannon Grenier 09-29-2017 02:32 PM


Originally Posted by REBEL59 (Post 102389)
Have you checked for a blown fuse in the fuse panel under the engine hood?

No, would that affect the key fob?

REBEL59 09-29-2017 02:39 PM

Can't say for sure on your year, but if there is a blown fuse for the rear hatch and side doors YES, because there is no power to work them. the FOB just sends a command to open or close. Does the buttons inside the car operate the doors and hatch properly or do they not work either?

Shannon Grenier 09-29-2017 02:40 PM


Originally Posted by REBEL59 (Post 102391)
Can't say for sure on your year, but if there is a blown fuse for the rear hatch and side doors YES, because there is no power to work them. the FOB just sends a command to open or close. Does the buttons inside the car operate the doors and hatch properly or do they not work either?

The buttons inside all work, it's just the key fob

REBEL59 09-29-2017 02:45 PM

From that I would believe that a portion of the FOB's printed circuit board has gone bad and the fob will need replacement. Have you put a new battery in the FOB yet?
EDIT ..Those buttons act very much like a tv remote, with age and use some buttons wear out and stop working.

ChryslerCares 09-29-2017 03:09 PM


Originally Posted by Shannon Grenier (Post 102388)
2014 Town and country, they just recently stopped working.

Hi Shannon,

Trying a new battery in the fob might help--are you still within the basic warranty of the vehicle (3 years/36K miles)? If so, your Chrysler dealership can look at the fobs under warranty.

Kori
Chrysler Social Care Specialist


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