Afternoon all, When pressing the power tailgate button on either remote or button inside car, its unlocks so you can hear some part of the mechanism work, but it does not actually open up all the way, just unlocks it, is this the motor?

 

that would be the latch needing to be replaced

 

Chrysler Tech, it does actually unlock from the latch ok, it just does not life the tailgate up itself, would that not be down to the motor?

 

again more then likely it would be the latch not completing its cycle

 

Hi, had it on a computer it suggests the Pawl Switch, does that sound about right?

 

Ok, here is your Jeopardy final round bonus question.....

Name the mechanical device that houses the Pawl switch?????

"WHAT IS A LATCH"

Replace the latch assembly

 

Djinn,

When i called Chrysler parts i did intially ask for Latch mechanism, but they suggested 3 differ parts to the latch hence the question above...

 

if u give them your vin they will see which one u need there is only one for the lift gate

 

This is what comes up after diagnosis. Chrysler have sent me back and forth with trying to obtain parts for this

 

I am not answering the same question revised 4 different ways