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Chrysler 300S Uconnect issues

Old May 5, 2020 | 10:44 PM
  #1  
Dale Rowland's Avatar
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Default Chrysler 300S Uconnect issues

I picked up my new 2020 300S in February and on the first day I found a big issue with Uconnect, it reboots every 30 seconds. I found that with a USB flash drive plugged in it would reboot, take it out and it stops rebooting. I took it back to the dealer, they called Chrysler support and was told they were doing away with USB flash support, COMPLETE CRAP!! I dug into the issue more and what I found was if the flash drive has more than 10GB of data it causes the reboot, below 10GB and it's fine. I reported it to the dealer and have heard nothing back. I called Uconnect support and they said I need to take it to a dealer and they closed the case. Since then I've found a few other things, when in NAV I click the VR icon on the upper right side and it says "You're not subscribed to Search and Go, you can subscribe in the Uconnect Store". I'm subscribed to all of the services available and what is the Uconnect store??? I've also found that the Weather map does not display any data at all, just a blank map. One last thing, I had a 2011 300 and when I push the power/volume button on it it turns the audio off, on my new car it shuts down the Uconnect system completely.
Looking for any help since I can't seem to get any help from Chrysler.
 
Old May 6, 2020 | 08:16 AM
  #2  
ChryslerCares's Avatar
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We're sorry to hear that you are experiencing this concern. If you would like any additional assistance, our team is always available via private message!

Alison
ChryslerCares
 
Old Jun 2, 2020 | 02:55 PM
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2018 Chrysler 300s
Touchscreen going Haywire! Pressing buttons on its own and I can’t get through a song with out this happening. Any ideas on what I can do ?
 
Old Jun 3, 2020 | 07:38 AM
  #4  
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Originally Posted by Atorres840
2018 Chrysler 300s
Touchscreen going Haywire! Pressing buttons on its own and I can’t get through a song with out this happening. Any ideas on what I can do ?
Please let us know via private message if you decide to have your dealer look into this. We would like to have this documented and have a case escalated in your behalf so a Case Specialist can work with your dealer to help find a potential solution.

Alison
ChryslerCares

 
Old Jul 5, 2020 | 06:03 PM
  #5  
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I’m having same issue cannot connect anything to the uconnect on any phone either just randomly won’t work very frustrating
 
Old Jul 6, 2020 | 12:50 PM
  #6  
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Originally Posted by Preston James
I’m having same issue cannot connect anything to the uconnect on any phone either just randomly won’t work very frustrating
We understand why this may be concerning. We suggest having your dealer inspect this concern if you have not done so already. We are also available via private message if you would like any additional assistance during that process.

Alison
ChryslerCares
 
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