That's ridiculous. It's not like you get all your service done elsewhere -- you've been going there for regular maintenance.

I'm still suspicious that the dealer didn't put oil in the engine when you took it in. I wish you could go back in time and pull the dipstick and check the oil level while waiting for a tow truck -- I bet it would've been dry.

If they deny your claim, PLEASE have your Aspen towed to an independent mechanic that can tell you what's really going on. If the engine did die because they didn't put oil in it, you can and should sue them. And if the mechanic does find that you need a new valve spring, I guarantee it'll cost a lot less than $6k (even if it caused other damage to the engine).

 

I thought the same thing about the oil and had the wife check and she said the oil was in checkered part of the dip stick.


just got a call from Chrysler, they changed their mind after talking to the dealer and they are replacing the motor. thank you all for your help and concern. I will follow up as soon as they get me back my car.

 

That's great news!! I'm glad they stepped up and honored the warranty.

 

Hey pk911, did you get your truck back yet? I hope the new engine (is it new?) is working out for you.