Chrysler Forum - Chrysler Enthusiast Forums

Chrysler Forum - Chrysler Enthusiast Forums (https://www.chryslerforum.com/forum/)
-   Chrysler Pacifica (https://www.chryslerforum.com/forum/chrysler-pacifica-15/)
-   -   touch screen doesnt come on 2017 Pacifica (https://www.chryslerforum.com/forum/chrysler-pacifica-15/touch-screen-doesnt-come-2017-pacifica-28738/)

asmit135 Jul 21, 2020 12:06 PM

Please help. Our screen is black again. We are no longer under warranty (36K miles) and do not want to pay for a dealer visit... especially since we had the issue prior to the warranty expiring and it sounds like it could be a recurring issue. Any thoughts?

ChryslerCares Jul 21, 2020 01:30 PM

Hi, I'm sorry to hear this. Please let me know if you plan on visiting a dealership for this concern. I would be happy to open a case for you.



Alison
ChryslerCares

asmit135 Jul 21, 2020 01:58 PM

yes we will be scheduling an appointment, unless there is an easy solution.. and not screen power button does not help.


Originally Posted by ChryslerCares (Post 115126)
Hi, I'm sorry to hear this. Please let me know if you plan on visiting a dealership for this concern. I would be happy to open a case for you.



Alison
ChryslerCares


ChryslerCares Jul 22, 2020 08:15 AM

Please keep us updated when you have an appointment.

Alison
ChryslerCares

KGer1012 Aug 3, 2020 11:44 AM

It worked!
 

Originally Posted by Jilli C (Post 112768)
I was able to fix this myself and save lots money I’m sure.

Turn Car on

press and hold volume and browser for approximately 30 seconds, your screen should light up.

turn car off


should work after that, good luck.


so thankful this worked! Thank you!

justin-w Oct 1, 2020 04:08 AM

we had similar screen issues just after we got our Pacifica and it was actually the previous owner who told us about this procedure!
worked perfectly, haven't had any problems since....

Twright67 Feb 22, 2021 03:35 PM

Look at #11
 
[QUOTE=asmit135;115128]yes we will be scheduling an appointment, unless there is an easy solution.. and not screen power button does not help
EASY SOLUTION first posted at #11... It works now!
Turn van on
Press in both the volume and the browse/enter buttons for 20 seconds
It'll come right up

Peggy Greer May 21, 2021 11:05 AM

Thank you
 
This worked. Thank you.

Originally Posted by Jennifer Noyes (Post 113148)
Thank you! I wish this could be pinned to the top. Worked line a charm!


brandonrife Jun 21, 2021 02:38 PM

Chrysler Sucks
 
My touch screen went out, I took it to the dealer and the dealer said. "we can't fix it". Chrysler, you suck

brandonrife Jun 21, 2021 02:49 PM

I forgot to mention that we paid $280 for an uxillary battery before the service manager tol be that he could not fix it.


All times are GMT -5. The time now is 04:26 AM.


© 2026 MH Sub I, LLC dba Internet Brands