Need 'HELP' with GPS Navigation System!

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05-24-2021, 08:27 AM

comtecman11

Junior Member

Thread Starter

Join Date: May 2021

Posts: 1

Need 'HELP' with GPS Navigation System!

I have a 2013 Town and Country. When I first bought it I had this problem when I pressed the Nav button it would go to a screen that said Guidance by Garmin and just stays there and never goes back to the GPS.

I found a video on Youtube that showed how to perform a soft reset on the system and it worked fine and did not have a problem for 2 years until today when it started doing the same thing. I looked on youtube but cannot find the same video.

Will someone please help me by laying out the instructions for resetting the UConnect system?

05-25-2021, 10:53 AM

ChryslerCares

Senior Member

Join Date: Jul 2011

Location: Auburn Hills, MI

Posts: 722

Hi there,

Sorry to hear that you've been experiencing concerns recently. To do a soft reset of your Uconnect system:
- Close the driver side door
- Put the car into accessory mode
- Push the volume and tuning ***** on the radio in together for 30 seconds
- Turn the key off and open the drivers door for 30 seconds

If this does not resolve your concerns, feel free to send us a private message with details and your VIN so we can further assist.

Thanks,

Courtney
Chrysler Cares