Chrysler 300, 300C & 300C SRT-8 The flagship of the Chrysler lineup offers the driver every bit of class of any European luxury sedan, combined with the availability of the Hemi, the engine which dominated the American Muscle Car Era

Sreange Display Screen Problem

  #1  
Old 12-13-2017, 04:57 PM
Junior Member
Thread Starter
Join Date: Jun 2008
Posts: 5
Default Sreange Display Screen Problem

On my 2012 300 the 8.4 display screen is having a strange problem... Sometimes when you use the touch screen to select an item on the screen such as the "Where To" on the Nav screen it takes forever to go to the selected item. When you touch the screen the item you are trying to select does turn blue indicating that it is selected, but it takes forever to open the item, sometimes it never seems to open. This happens on all the different screens such as "Radio", etc. If you keep pecking at it it usually gets there. It is like the computer is running is slow motion. When it is in this condition you can use the Voice Response and it responds normally with no delay.

At other times everything works perfectly with no issues at all.

Anyone have any ideas?

Thanks,
CharlieC
 
  #2  
Old 12-14-2017, 08:56 AM
Senior Member
Join Date: Jul 2011
Location: Auburn Hills, MI
Posts: 558
Default

Originally Posted by CharlieC View Post
On my 2012 300 the 8.4 display screen is having a strange problem... Sometimes when you use the touch screen to select an item on the screen such as the "Where To" on the Nav screen it takes forever to go to the selected item. When you touch the screen the item you are trying to select does turn blue indicating that it is selected, but it takes forever to open the item, sometimes it never seems to open. This happens on all the different screens such as "Radio", etc. If you keep pecking at it it usually gets there. It is like the computer is running is slow motion. When it is in this condition you can use the Voice Response and it responds normally with no delay.

At other times everything works perfectly with no issues at all.

Anyone have any ideas?

Thanks,
CharlieC
Hi CharlieC,

Sorry to hear about this! We would recommend checking for any software updates for your system by entering your VIN here: https://www.driveuconnect.com/suppor...re-update.html. If you decide to visit your local dealership for further diagnosis please send us a PM with your VIN for further assistance if needed.

Andrea
Chrysler Social Care Specialist
 
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