Chrysler Pacifica Luxury meets versatility in this mid-sized sport utility vehicle

touch screen doesnt come on 2017 Pacifica

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  #11  
Old 12-02-2019, 09:44 AM
Jilli C's Avatar
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Join Date: Nov 2019
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Default Fix fix fix

I was able to fix this myself and save lots money I’m sure.

Turn Car on

press and hold volume and browser for approximately 30 seconds, your screen should light up.

turn car off


should work after that, good luck.


Originally Posted by Jilli C
Hi all, we to have a 2017 Chrysler Pacifica and the screen will not come on. I read the form here and the auto response from Chrysler says please take it in to the shop. Have any of you had any luck fixing it yourself or know what the problem is? Thank you.
 
  #12  
Old 01-07-2020, 07:34 AM
Jennifer Noyes's Avatar
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Default

Originally Posted by Jilli C
I was able to fix this myself and save lots money I’m sure.

Turn Car on

press and hold volume and browser for approximately 30 seconds, your screen should light up.

turn car off


should work after that, good luck.
Thank you! I wish this could be pinned to the top. Worked line a charm!
 
  #13  
Old 01-08-2020, 07:26 PM
Sophia Soto's Avatar
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Default

Originally Posted by Jilli C
I was able to fix this myself and save lots money I’m sure.

Turn Car on

press and hold volume and browser for approximately 30 seconds, your screen should light up.

turn car off


should work after that, good luck.
Thank you! Worked perfectly.
 
  #14  
Old 02-15-2020, 05:43 PM
Big Red Clifford, Jr.'s Avatar
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Join Date: Feb 2020
Posts: 1
Default

Originally Posted by Jilli C
I was able to fix this myself and save lots money I’m sure.

Turn Car on

press and hold volume and browser for approximately 30 seconds, your screen should light up.

turn car off


should work after that, good luck.
Thank you so much, this worked like a charm! You saved me a few days without the functionality & a 25 mile drive to the dealership.
I read a comment made by someone with the same problem, that the only thing he did differently lately was use the remote start. Oddly enough I used the remote start last night, I've never used it before. May not have anything to do with it but an odd coincidence anyway.
 
  #15  
Old 02-16-2020, 07:31 PM
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Default

Thanks so much for the fix. It took me a second to confirm, but just hold the Volume and "Browse" buttons for about 20 seconds and it resets.
 
  #16  
Old 02-17-2020, 09:26 PM
Ramysabe's Avatar
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Default Worked!!!

Awesome. Worked for me too!
 
  #17  
Old 05-22-2020, 08:11 PM
pacifica2017mom's Avatar
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Default Thank you!!!!

This saved me SO much time, money and aggravation. Worked instantly -- didn't even have to restart car -- I cannot thank you enough!
 
  #18  
Old 07-07-2020, 06:04 PM
mcwelchne's Avatar
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Default Thanks so much! This worked!

Thanks so much! This worked!
 
  #19  
Old 07-18-2020, 02:00 PM
Dana's Avatar
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Default Thank you!

Originally Posted by Jennifer Noyes
Thank you! I wish this could be pinned to the top. Worked line a charm!
thank you!
 
  #20  
Old 07-21-2020, 12:06 PM
asmit135's Avatar
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Join Date: Jul 2020
Posts: 3
Default Help, our screen is black...

Please help. Our screen is black again. We are no longer under warranty (36K miles) and do not want to pay for a dealer visit... especially since we had the issue prior to the warranty expiring and it sounds like it could be a recurring issue. Any thoughts?



Originally Posted by ChryslerCares
Hi Demandell3,

I sincerely regret to hear of the trouble you are experiencing with your Pacifica. If you plan to address this with your local Chrysler dealer, please know that we would be more than happy to provide you with an additional layer of assistance for that process. Our team is just a private message away.

Mark
ChryslerCares
 


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