UK - 2005 Grand Voyager 2.8 CRD - limited Edn
#21
01-27-2012, 01:26 PM
Interesting findings there andy.
It's typical that the dealer should take that position....."There maybe software updates available for the affected control units on your vehicle" Reading between the lines they have heard of, and delt with this problem before. They must have as pretty much every forum member with a Voyager of that era has this problem.
As Chrysler sold the car with the faulty software, the least they could do is charge for the actual time to fix it. (10 minutes)
It's typical that the dealer should take that position....."There maybe software updates available for the affected control units on your vehicle" Reading between the lines they have heard of, and delt with this problem before. They must have as pretty much every forum member with a Voyager of that era has this problem.
As Chrysler sold the car with the faulty software, the least they could do is charge for the actual time to fix it. (10 minutes)
#22
03-25-2012, 06:29 AM
i have this same problem with my 04 reg 2.8 ltd xs, ive tried the above with no joy!, took to dealer, they say it needs a skim unit?, but isnt the skim unit part of the ignition barrel where the key is, and isnt the remote locking and alarm a seperate entity to the immobiliser, does anyone know where the remote locking receiver/ecu is? cheers in advance matt
#23
11-08-2012, 02:54 PM
Thanks andyb2000 and booke23, and because Hiyabusa may be coming here looking I'd better update the thread :-
Introduce the fob to the car again, get them antiquated, try a reconciliation!
- turn the key to the start POS but do not START the engine
- when the checks stop lock and unlock the doors FROM the FOB several times
- - - this will re-marry the KEYFOB and the PUTER
- lock in the usual way with the KEYFOB, does the alarm function normally ? - if not do the following :
__________________________________________________
- disconnect the batter for 5 minutes, your FOB and car are now divorced .. .. then reconnect the battery
- your battery and FOB are now acrimoniously divorced and won't speak to each other
- turn the key to the start POS but do not START the engine
- - - the PUTER will read all BUS's and door locks, do all checks, you will hear lots of clicks
- when the checks stop lock and unlock the doors FROM the FOB several times
- - - this will re-marry the KEYFOB and the PUTER
- start the car, while it warms up re-set the missing settings from the radio and the roof display
- stop the engine and lock in the usual way with the KEYFOB - does it work now ?
NOTE01 : an afterthought - when you think you have locked and alarmed etc the vehicle you / it hasn't finished. The vehicle polls the computer BUS for 15 minutes checking windows / doors / radio and lights left on etc. Only then is the alarm function fully functioning.
NOTE02 : I've never has one single problem since the .. .. re-marriage !
.. .. Try the key dance for codes, they might give clues to your other problem : -
Do the 'key dance'
-its a different car but the same sequence
Put your hand on the key / on and then off a and then on and then off and then leave it on
SO, on-off-on-off-on
Even the best of garages won't have a 'deep reader' for this vehicle, only the main stealer @ Ł100 a pop, the best taxi fitter with a 30 grand snap-on won't be able to read the codes.
Best of luck .. .. dual badge number XXXXXX XXX
Introduce the fob to the car again, get them antiquated, try a reconciliation!
- turn the key to the start POS but do not START the engine
- when the checks stop lock and unlock the doors FROM the FOB several times
- - - this will re-marry the KEYFOB and the PUTER
- lock in the usual way with the KEYFOB, does the alarm function normally ? - if not do the following :
__________________________________________________
- disconnect the batter for 5 minutes, your FOB and car are now divorced .. .. then reconnect the battery
- your battery and FOB are now acrimoniously divorced and won't speak to each other
- turn the key to the start POS but do not START the engine
- - - the PUTER will read all BUS's and door locks, do all checks, you will hear lots of clicks
- when the checks stop lock and unlock the doors FROM the FOB several times
- - - this will re-marry the KEYFOB and the PUTER
- start the car, while it warms up re-set the missing settings from the radio and the roof display
- stop the engine and lock in the usual way with the KEYFOB - does it work now ?
NOTE01 : an afterthought - when you think you have locked and alarmed etc the vehicle you / it hasn't finished. The vehicle polls the computer BUS for 15 minutes checking windows / doors / radio and lights left on etc. Only then is the alarm function fully functioning.
NOTE02 : I've never has one single problem since the .. .. re-marriage !
.. .. Try the key dance for codes, they might give clues to your other problem : -
Do the 'key dance'
Put your hand on the key / on and then off a and then on and then off and then leave it on
SO, on-off-on-off-on
Even the best of garages won't have a 'deep reader' for this vehicle, only the main stealer @ Ł100 a pop, the best taxi fitter with a 30 grand snap-on won't be able to read the codes.
Best of luck .. .. dual badge number XXXXXX XXX
Last edited by QinteQ; 11-08-2012 at 02:56 PM. Reason: NOTE02 :
#24
04-19-2013, 04:31 AM
Just to keep this alive, I thought I'd give it a go speaking to the dealership in Teesside, as I need to get my thermostat replaced (separate thread), so also thought I'd enquire about the firmware BCM and any updates, here's the reply I got, which makes me start to think differently about the fault once again.
So although they obviously don't know if my car needs a software update applying, they are happy to play around for an hour and charge me (I'd assume the software update would be an additional fee on top of this Ł90)
Regarding your other enquiry about the central locking I have checked to see if there are any open recalls/service measures available for your vehicle to which there are none.
There maybe software updates available for the affected control units on your vehicle, however without the vehicle being present for our technicians to check I cannot comment at present as to whether this is the case or not.
I feel the central locking issue you have warrants diagnosis and we can offer our initial diagnosis for up to an hour @ Ł90.00 Inc vat (this is at the reduced rate for diagnosis)
There maybe software updates available for the affected control units on your vehicle, however without the vehicle being present for our technicians to check I cannot comment at present as to whether this is the case or not.
I feel the central locking issue you have warrants diagnosis and we can offer our initial diagnosis for up to an hour @ Ł90.00 Inc vat (this is at the reduced rate for diagnosis)
So although they obviously don't know if my car needs a software update applying, they are happy to play around for an hour and charge me (I'd assume the software update would be an additional fee on top of this Ł90)
This is a Technical Service Bulletin which involves selectively erasing and reprogramming the Body Control Module (BCM) with new software and it applies to 2005 vehicles equipped with Power Locks only (sales code JPB) and 2004 - 2005 vehicles equipped with Power Locks, Power Liftgate, and Security Alarm (sales codes JPB, JRC and LSA respectively).
Whole TSB is quoted here:
NUMBER: 08-040-04
GROUP: Electrical
DATE: December 9, 2004
THE DRBIIIŽ FLASH FILES FOR THIS BULLETIN ARE AVAILABLE ON
DealerCONNECT.
FOR MARKETS OUTSIDE OF THE UNITED STATES AND CANADA, THE FLASH
FILES AND REPROGRAMMING INSTRUCTIONS WILL BE AVAILABLE ON ITIL/ISIS
DVD FEBRUARY, 2005.
SUBJECT:
Flash: Driver And Passenger Power Door
Lock Switches Inoperative And Opening the Liftgate Triggers The Theft Alarm
OVERVIEW:
This bulletin involves selectively erasing and reprogramming the Body Control Module
(BCM) with new software.
MODELS:
2004 - 2005 (RG) Chrysler Voyager (International Markets)
2004 - 2005 (RS) Town & Country/Caravan
NOTE: This bulletin applies to 2005 vehicles equipped with Power Locks only (sales
code JPB) and 2004 - 2005 vehicles equipped with Power Locks, Power
Liftgate, and Security Alarm (sales codes JPB, JRC and LSA respectively).
SYMPTOM/CONDITION:
The vehicle operator may describe:
ˇ The alarm sounds erroneously when opening the power liftgate using the key
fob while the Vehicle Theft Alarm (VTA) is armed.
ˇ The driver's and/or passenger's door lock switches are inoperative.
The technician may find "Left Unlock Output Failure" and/or "Right Unlock Output Failure "
Diagnostic Trouble Codes (DTC's) in the BCM.
NUMBER: 08-040-04
GROUP: Electrical
DATE: December 9, 2004
DIAGNOSIS:
1. Using a Scan Tool (DRBIIIŽ) with the appropriate Diagnostic Procedures Manual,
verify all systems are functioning as designed. If DTCs are present, other than those
listed above, record them on the repair order and repair as necessary before
proceeding further with this bulletin.
2. With the ignition switch in the "RUN" position, determine the original part number of the
BCM currently in the vehicle. Using the DRBIIIŽ select:
a. "DRBIIIŽ Standalone"
b. "1998 - 2005 Diagnostics"
c. "All (Except Below)"
d. "Body Interior"
e. "Body Computer"
f. "Module Display"
g. Record the "Software part #" on the repair order for later reference.
h. Check DTC's
3. If the vehicle operator describes or experiences the Symptom/Condition, use the
following table to determine the appropriate action.
Year Model BCM Software P/N Action Required
2004 RG/RS 04836966AG or earlier Perform Repair Procedure
2005 RG 04840935AC or earlier or
04843198AA
Perform Repair Procedure
2005 RS 04839664AE or earlier or
04841954AA
Perform Repair Procedure
2004 RG/RS 04844016AA or higher Further diagnosis is necessary.
This bulletin does not apply
2005 RG 04843198AB or higher
2005 RS 04844017AA or higher or
04841954AB or higher or
04843752AA or higher
SPECIAL TOOLS/EQUIPMENT REQUIRED:
NPN Battery Charger
CH2002 General Purpose Interface Bus Cable Assembly
CH6000A Scan Tool (DRBIIIŽ)
CH7000A/7001A J1962 Cable with red DRBIIIŽ connector
TechCONNECT Workstation
NOTE: An updated J1962 cable has been released. This cable has a red colored
connector at the DRBIIIŽ connection. Use this cable whenever a flash is
being performed.
REPAIR PROCEDURE:
NOTE: Whenever a controller is programmed, the software in the DRBIIIŽ; must be
programmed with the latest revision level available.
08-040-04 -2-
NOTE: If this flash process is interrupted/aborted, the flash should be restarted and
then follow the directions on the DRBIIIŽ.
1. Before beginning the reprogramming procedure, remove any old flash reprogramming
files from the DRBIIIŽ memory. To clear the memory from the MAIN MENU:
a. Simultaneously press the "MORE" and "YES" keys.
b. A screen will appear requesting a "COLD BOOT".
c. Follow the on screen instructions by selecting the "F4" key.
d. When the DRBIIIŽ reboots to the MAIN MENU, proceed to Step #2
2. Connect the DRBIIIŽ to TechCONNECT. Open TechTOOLS and verify that the
"DRBIIIŽ Status: Connected" message is in the upper right corner of the TechTOOLS
screen.
3. Enter the "Software part #" recorded during "Diagnosis" in the "Parts Criteria" area and
select "Show Updates". TechTOOLS will populate the available updates.
4. Select the calibration.
5. Select the "DRBIII" radio button which is next to the "Download/Update" button.
6. Select the "Download/Update" button.
7. Monitor the "Flash Download/Update Progress" window on the TechCONNECT and
follow the instructions on TechCONNECT. When the flash process is complete,
proceed to Step #8.
8. Disconnect the DRBIIIŽ from TechCONNECT.
9. Open the hood, install a battery charger and verify that the charging rate provides
approximately 13.5 volts.
10. Connect the DRBIIIŽ to the vehicle.
11. Turn the ignition to the "Run" position (engine not running).
12. Download the flash from the DRBIIIŽ to the vehicle. Using the DRBIIIŽ select:
a. "Vehicle Flash"
b. Follow the directions on the DRBIIIŽ screen.
13. Verify that the problem cannot be repeated by cycling the ignition switch OFF/ON and
actuating both door lock switches a few times. If any door lock failure still persists then
further diagnosis is necessary. Verify the BCM "Software p/n" was updated to the new
software p/n using Diagnosis Step #2.
NOTE: Due to the BCM programming procedure, a DTC may be set in other modules
(TCM, PCM, MIC, SKIM, etc.) within the vehicle, if so equipped. Some DTC's
may cause the MIL to illuminate. Check all modules using "Module Scan",
record the DTC's, and erase these DTC's prior to returning the vehicle to the
customer. Erase any DTC's in the PCM only after all other modules have had
their DTC's erased.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation No: Description Amount
08-19-02-96 Reprogram Body Control Module 0.5 Hrs.
FAILURE CODE:
FM Flash Module
-3- 08-040-04
GROUP: Electrical
DATE: December 9, 2004
THE DRBIIIŽ FLASH FILES FOR THIS BULLETIN ARE AVAILABLE ON
DealerCONNECT.
FOR MARKETS OUTSIDE OF THE UNITED STATES AND CANADA, THE FLASH
FILES AND REPROGRAMMING INSTRUCTIONS WILL BE AVAILABLE ON ITIL/ISIS
DVD FEBRUARY, 2005.
SUBJECT:
Flash: Driver And Passenger Power Door
Lock Switches Inoperative And Opening the Liftgate Triggers The Theft Alarm
OVERVIEW:
This bulletin involves selectively erasing and reprogramming the Body Control Module
(BCM) with new software.
MODELS:
2004 - 2005 (RG) Chrysler Voyager (International Markets)
2004 - 2005 (RS) Town & Country/Caravan
NOTE: This bulletin applies to 2005 vehicles equipped with Power Locks only (sales
code JPB) and 2004 - 2005 vehicles equipped with Power Locks, Power
Liftgate, and Security Alarm (sales codes JPB, JRC and LSA respectively).
SYMPTOM/CONDITION:
The vehicle operator may describe:
ˇ The alarm sounds erroneously when opening the power liftgate using the key
fob while the Vehicle Theft Alarm (VTA) is armed.
ˇ The driver's and/or passenger's door lock switches are inoperative.
The technician may find "Left Unlock Output Failure" and/or "Right Unlock Output Failure "
Diagnostic Trouble Codes (DTC's) in the BCM.
NUMBER: 08-040-04
GROUP: Electrical
DATE: December 9, 2004
DIAGNOSIS:
1. Using a Scan Tool (DRBIIIŽ) with the appropriate Diagnostic Procedures Manual,
verify all systems are functioning as designed. If DTCs are present, other than those
listed above, record them on the repair order and repair as necessary before
proceeding further with this bulletin.
2. With the ignition switch in the "RUN" position, determine the original part number of the
BCM currently in the vehicle. Using the DRBIIIŽ select:
a. "DRBIIIŽ Standalone"
b. "1998 - 2005 Diagnostics"
c. "All (Except Below)"
d. "Body Interior"
e. "Body Computer"
f. "Module Display"
g. Record the "Software part #" on the repair order for later reference.
h. Check DTC's
3. If the vehicle operator describes or experiences the Symptom/Condition, use the
following table to determine the appropriate action.
Year Model BCM Software P/N Action Required
2004 RG/RS 04836966AG or earlier Perform Repair Procedure
2005 RG 04840935AC or earlier or
04843198AA
Perform Repair Procedure
2005 RS 04839664AE or earlier or
04841954AA
Perform Repair Procedure
2004 RG/RS 04844016AA or higher Further diagnosis is necessary.
This bulletin does not apply
2005 RG 04843198AB or higher
2005 RS 04844017AA or higher or
04841954AB or higher or
04843752AA or higher
SPECIAL TOOLS/EQUIPMENT REQUIRED:
NPN Battery Charger
CH2002 General Purpose Interface Bus Cable Assembly
CH6000A Scan Tool (DRBIIIŽ)
CH7000A/7001A J1962 Cable with red DRBIIIŽ connector
TechCONNECT Workstation
NOTE: An updated J1962 cable has been released. This cable has a red colored
connector at the DRBIIIŽ connection. Use this cable whenever a flash is
being performed.
REPAIR PROCEDURE:
NOTE: Whenever a controller is programmed, the software in the DRBIIIŽ; must be
programmed with the latest revision level available.
08-040-04 -2-
NOTE: If this flash process is interrupted/aborted, the flash should be restarted and
then follow the directions on the DRBIIIŽ.
1. Before beginning the reprogramming procedure, remove any old flash reprogramming
files from the DRBIIIŽ memory. To clear the memory from the MAIN MENU:
a. Simultaneously press the "MORE" and "YES" keys.
b. A screen will appear requesting a "COLD BOOT".
c. Follow the on screen instructions by selecting the "F4" key.
d. When the DRBIIIŽ reboots to the MAIN MENU, proceed to Step #2
2. Connect the DRBIIIŽ to TechCONNECT. Open TechTOOLS and verify that the
"DRBIIIŽ Status: Connected" message is in the upper right corner of the TechTOOLS
screen.
3. Enter the "Software part #" recorded during "Diagnosis" in the "Parts Criteria" area and
select "Show Updates". TechTOOLS will populate the available updates.
4. Select the calibration.
5. Select the "DRBIII" radio button which is next to the "Download/Update" button.
6. Select the "Download/Update" button.
7. Monitor the "Flash Download/Update Progress" window on the TechCONNECT and
follow the instructions on TechCONNECT. When the flash process is complete,
proceed to Step #8.
8. Disconnect the DRBIIIŽ from TechCONNECT.
9. Open the hood, install a battery charger and verify that the charging rate provides
approximately 13.5 volts.
10. Connect the DRBIIIŽ to the vehicle.
11. Turn the ignition to the "Run" position (engine not running).
12. Download the flash from the DRBIIIŽ to the vehicle. Using the DRBIIIŽ select:
a. "Vehicle Flash"
b. Follow the directions on the DRBIIIŽ screen.
13. Verify that the problem cannot be repeated by cycling the ignition switch OFF/ON and
actuating both door lock switches a few times. If any door lock failure still persists then
further diagnosis is necessary. Verify the BCM "Software p/n" was updated to the new
software p/n using Diagnosis Step #2.
NOTE: Due to the BCM programming procedure, a DTC may be set in other modules
(TCM, PCM, MIC, SKIM, etc.) within the vehicle, if so equipped. Some DTC's
may cause the MIL to illuminate. Check all modules using "Module Scan",
record the DTC's, and erase these DTC's prior to returning the vehicle to the
customer. Erase any DTC's in the PCM only after all other modules have had
their DTC's erased.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation No: Description Amount
08-19-02-96 Reprogram Body Control Module 0.5 Hrs.
FAILURE CODE:
FM Flash Module
-3- 08-040-04
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