I have a 2011 Chrysler Town and Country touring edition. I have had it for over a year and love it. The Pacifica was going to be our next purchase but now i am reconsidering. We have the typical crank/no start problem with our van. This seems to be a problem amongst most of the 2011's I have found in my research. Something that should have been recalled but wasn't. Surely by now you someone has the answers to this issue? We just left our 4th mechanic and he as well as the others assumed he fixed the problem and of course it would not start once again this morning. It is very intermittent and happens most when it is cold. We have replaced the battery, starter is good, brand new throttle body and bypassed the TIPM. We are all at a loss. I really dont want to throw the van out because when it is running it is running great, it is just getting it to start. Is there anything you know that can lead us in the right direction? We are mentally and financially drained.

 

Yes first find someone thats capable of finding the issue. Don't need to blame a car maker for issues that happens to every car now and then every auto maker has the same sort of issue in every line of car. You need to blame the techs your taking it to. There assuming is the problem. not the cars. As for a recall that's a safety issue. Tire explode things catch fire things prevent the car from doing safe driving while on the road that's recallable. Not being able to start the car interminably is not a recall issue.

Find a competent tech with electrical skills then the issue can be resolved. FYI you will likely need to have it in the no start condition inorder to find it.

 

3 of the 4 mechanics were Chrysler certified mechanics. It is a Chrysler issue. Do a little research on the 2011 Chrysler Town and Country crank/no start issue and tell me there isn't a recall that shouldn't have been instated on this year of van. I put this out here in hopes that someone had finally found the answer to this problem that hundreds of owners of this vehicle have. I only drive it short distances when I have it started in fear of it shutting off while driving like most of the other people have reported happening with the crank/no start issue. So yes I do believe a recall should have been instated 100%. I have thankfully just been lucky that it hasn't shut off while driving with my 4 kids down the highway. So again, if anyone out there at all has.the answer to this issue, we are desperate. Thank you.

 

Hi There, I hope this helps you. I own a 2011 Town and Country. I've had the crank / no start since I bought my van a couple years ago. I also took it to AutoZone to have the battery and alternator tested. They came out with clean tests. I took to a mechanic. He decided it was a starter, which he replaced. Next day, no start, no start, no start. While I was looking under the hood with the mechanic, I noticed something green on the floor where the engine sits. I asked him if that was a ground strap (because it looked like a woven flat cable). He said yes. I asked him if that could have something to do with it not starting. He said no. As he went to touch it, it basically disintegrated and fell apart as he touched it. Still, since I'm not a mechanic, I said OK, go ahead and put another starter in it. The next morning when it did not start, I decided to call my dealership and order a new ground strap. At this point, I was broke, so I couldn't afford to have a mechanic put it in. I'm a female and I live alone, so I've had to learn how to fix things around my house myself, including putting in a new vinyl plank floor in my entire house by myself. This lead me to think, "gee, perhaps this is not a big deal". I put in the $12.00 ground strap. It was very easy. Guess what..... I've had virtually no starting issues at all. I've started to notice every once in a while, I'll have to start it twice, but that really did help A LOT. I used to always just assume that I would have to start my car 12 times in order for it to start. It was intermittent, but I always prepared myself for the chance that it probably won't start at least the first few tries. Now, it usually starts. I put in the new strap a year ago. Today, I'm going out to my car to check the ground strap again to see how it looks. I also need to look into seeing how the other ground straps look (if there are any). Like I said, I'm not a mechanic, but it sure can mess up your life when you keep dumping money into something that just doesn't go away. I hope it helps.