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2019 Ram 1500 Limited - Will not move in Drive

  #11  
Old 04-10-2019, 01:45 PM
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Join Date: Jul 2011
Location: Auburn Hills, MI
Posts: 557
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Originally Posted by Fundsfordad View Post
Hi Jasmine , Thanks for reply , please send a link to contact you directly. I donít see anyway to do that .
Well it needs to be fixed , however if they canít duplicate it they are not gonna do anything about it anyways . Iím not thrilled about someone trying to get my truck to slam into gear so they can try to fix it , until they know whatís causing this and put out a service bulletin it wonít get fixed ! Iíve seen were others have numerous trips to dealer and not resolved , itís happened twice in last 2 weeks with less than 900 miles on it , so I canít just let them drive it for 2 weeks to hear it do it . Yesterday I was trapped at an ATM ! Couldnít move truck couldnít get my door open to get out ! People beeping at me what a joke ! And you can read my comments on ram5thgen forum about my radio blasting my ear drums out ! Or it has no volume at all! I hate my new truck ! Good job Ram !
Hi Fundsfordad,

I just tried to send you a proactive message as I am unable to provide you with a link. The error I message I received when trying to message you states "Fundsfordad has chosen not to receive private messages or may not be allowed to receive private messages" .Please give us a call at [color=rgba(0, 0, 0, 0.8)] 800-247-9753 to discuss this further.[/color]

[color=rgba(0, 0, 0, 0.8)]Jasmine[/color]
[color=rgba(0, 0, 0, 0.8)]Chrysler Social Care Specialist [/color]
 
  #12  
Old 04-11-2019, 01:39 PM
Junior Member
Join Date: Apr 2019
Posts: 2
Default Same Thing is happening to me!

I picked up my new 2019 Bighorn from the dealer two weeks ago, this has happened at least 4 times already. I put it in drive and nothing happens. Very disappointed, this is deff a safety concern and needs to be figured out immediately.

-Mike W
 
  #13  
Old 04-11-2019, 04:57 PM
Junior Member
Join Date: Apr 2019
Posts: 5
Default

Hi mike ,
Yes I agree , a real safety concern , not to mention I canít let my family members drive it ! Not that they even would now knowing about all the problems it has ! Very disappointed! Mine is at dealer right now , nothing will change ! Just a big inconvenience and nothing to drive now , when the gears fall out on the ground then theyíll prob be able to fix it ! There answer to everything is that they will flash the computer, yeh thatís not it !!! Anyways good luck with yours Iíll keep posted of any updates !
 
  #14  
Old 04-12-2019, 12:53 PM
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Join Date: Jul 2011
Location: Auburn Hills, MI
Posts: 557
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Originally Posted by Swigg11 View Post
I picked up my new 2019 Bighorn from the dealer two weeks ago, this has happened at least 4 times already. I put it in drive and nothing happens. Very disappointed, this is deff a safety concern and needs to be figured out immediately.

-Mike W
Hi Swigg11,
We are sorry to hear that you have been experiencing this. Please send our team a private message and we would be happy to offer some additional assistance!
Alex
Chrysler Social Care Specialist
 
  #15  
Old 04-14-2019, 03:54 PM
Junior Member
Join Date: Apr 2019
Posts: 1
Default Same here

Just picked up a 2019 Laramie 1500 a week ago and have had the same thing happen 3 times now, now that I am seeing it is a common issue I will be contacting the dealership when service is open.
 
  #16  
Old 04-15-2019, 11:03 AM
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Join Date: Apr 2019
Posts: 2
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I just got my 2019 Ram 1500 express, this has happened about 12 times now. Took it to the dealer to no avail and a somewhat flippant " we are not finding anything wrong, are you sure you are using the dial correctly" ( never mind this is my 3rd ram). Wondering what "additional assistance" is to be offered, I just want the damn truck fixed. Scary when it " launches" into D, if you have the rpms up at all the truck lurches and sets you back in your seat. Very disappoiny=ted in my new rruck considering they can't even figure out what is going on- obviously I am not the only one this is happening too.
 
  #17  
Old 04-15-2019, 02:15 PM
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Join Date: Jul 2011
Location: Auburn Hills, MI
Posts: 557
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Originally Posted by Gerald E. Spears Jr. View Post
Just picked up a 2019 Laramie 1500 a week ago and have had the same thing happen 3 times now, now that I am seeing it is a common issue I will be contacting the dealership when service is open.
Originally Posted by boese1978 View Post
I just got my 2019 Ram 1500 express, this has happened about 12 times now. Took it to the dealer to no avail and a somewhat flippant " we are not finding anything wrong, are you sure you are using the dial correctly" ( never mind this is my 3rd ram). Wondering what "additional assistance" is to be offered, I just want the damn truck fixed. Scary when it " launches" into D, if you have the rpms up at all the truck lurches and sets you back in your seat. Very disappoiny=ted in my new rruck considering they can't even figure out what is going on- obviously I am not the only one this is happening too.
Hi Gerald E. Spears Jr and boese1978,
We understand why this is concerning. If you would like to send us a private message, we would be happy to have a case escalated for both of you!
Alex
Chrysler Social Care Specialist
 
  #18  
Old 04-16-2019, 12:20 PM
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Join Date: Apr 2019
Posts: 2
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Update. I brought it to the dealership to have service take a look. After 2 hours of them diagnosing they informed me they believe they’v fixed the issue. ( a code error) ....

So excited to go home, I go out to my truck, start it up, put it in drive and.......nothing happens!!! Luckily, I was in the service departments parking lot so I called them and had the advisor come out and see for himself. Asked me to step on the accelerator a little, which just revs the rpms, then suddenly the gears caught and jolted the truck forward. He was shocked and said “let’s go get you a loaner, this won’t be an easy fix.”




So here I am, after I custom ordered my Ram, driving around a loaner vehicle without any clue as to how long it will take to fix.




Very disappointed, I haven’t even received my first bill and it’s out of service in the shop.
 
  #19  
Old 04-17-2019, 09:28 AM
Junior Member
Join Date: Apr 2019
Posts: 2
Default

This forum is horrible, how do you PM the idiots? I've sent messages , re posted here and no reply just " they are checking my post" before actually posting it. The dealership is clueless as to what to do, I am stuck with an unsafe NEW truck and none even replies or gets involved after showing " great concern", nice!
 
  #20  
Old 04-19-2019, 05:55 AM
Junior Member
Join Date: Apr 2019
Posts: 5
Default

Yeh nobody cares ! Until we all bring trucks in with ruined transmissions! Then theyíll have to fix them , meanwhile we all drive around with unsafe vehicles ! We donít even leave town with ours and Iím not letting anyone else in the family drive it ! Donít want them getting hurt or stuck with it ! Guess what Ram ! If they wonít come out of park , they arenít always gonna go into park ! Thatíll be awesome when your truck rolls down a hill or thru your house in the driveway! Maybe youíve heard of a recall ????
 
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