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bluetooth phone issue

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  #11  
Old 04-10-2021, 11:17 PM
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Default I'm also having this issue on my 2012 chrysler 300c

[
I'm also having this issue on my 2012 chrysler 300c

QUOTE=ChryslerCares;112793]Hello,

We're very sorry to hear of your concerns. Please send us a private message with more details and your VIN as we would be glad to look into this further for you.

Alex
Chrysler Cares[/QUOTE]
 
  #12  
Old 04-14-2021, 08:29 AM
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Originally Posted by Solicitor
[
I'm also having this issue on my 2012 chrysler 300c
Hi there,

We're sorry to hear that you're experiencing concerns recently. Please send our team a private message with more details about what you've been experiencing so that we can better assist you.

Thank you in advance,

Courtney
Chrysler Cares
 
  #13  
Old 04-16-2021, 08:25 AM
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Default Help with Bluetooth

Originally Posted by ChryslerCares
Hello,

We're very sorry to hear of your concerns. Please send us a private message with more details and your VIN as we would be glad to look into this further for you.

Alex
Chrysler Cares
Alex my 2013 doesn't even show the option for Bluetooth anymore ' what should I do?

 
  #14  
Old 04-16-2021, 09:12 AM
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Originally Posted by ChryslerCares
Hi there,

We're sorry to hear that you're experiencing concerns recently. Please send our team a private message with more details about what you've been experiencing so that we can better assist you.

Thank you in advance,

Courtney
Chrysler Cares

Hello,
I'm not sure how to send a private message, when I click on messages it says I don't have access.
 
  #15  
Old 04-16-2021, 12:04 PM
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@TheJamie Isley ,
Please send us a private message so we can ask for more information and look into this for you. We want to ensure that your private information remains private!

@Solicitor ,
Please try "add @ChryslerCares to contacts" to see if that enables the ability to send us a private message.

Thank you both,

Courtney
Chrysler Cares
 
  #16  
Old 04-16-2021, 04:10 PM
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Default

Originally Posted by ChryslerCares
@TheJamie Isley ,
Please send us a private message so we can ask for more information and look into this for you. We want to ensure that your private information remains private!

@Solicitor ,
Please try "add @ChryslerCares to contacts" to see if that enables the ability to send us a private message.

Thank you both,

Courtney
Chrysler Cares
Hi Courtney, when I click on messages it says I don't have permission to access. Can I send an email?
 
  #17  
Old 05-31-2021, 05:37 PM
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Default Bluetooth issue

Mine just started yoday and will not connect. This is absolutely the worst.
 
  #18  
Old 05-31-2021, 05:54 PM
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Don't forget boys your phone Bluetooth must be turned on. My phone would not connect last week and I was starting to freak out but then I discovered that my phone Bluetooth had somehow got turned off. Problem solved for your basic dumb *** - me.
 

Last edited by tarhealcracker; 06-01-2021 at 07:42 AM.
  #19  
Old 07-04-2021, 08:22 AM
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Originally Posted by Derek 2013 300JV

phone page stuck in loop stating "Hand-Free System Loading. Please Wait..."

Settings page. When touching Phone/Bluetooth nothing happens.

I have a 2013 300c JV with about 33k miles. Bluetooth and electronics have been working fine, but suddenly my phone will not connect any longer. In the phone settings, the msg states "hands-free device loading..." and seems to be stuck in a search loop. I have downloaded and updated the latest UConnect software, no change. I attempted 'soft reset' by holding volume and tune buttons down with engine off, in ACC, in Run, and with engine running, nothing happens. Phone connects to our other can without a problem so it must be a uconnect issue. Is there any way to remedy without taking to the dealer?
Hello,
I am.having the same problem here in South Africa... and refuse to pay for something that I am sure is just a reset issue... which the user should be able to fix

Garth
 
  #20  
Old 08-13-2021, 05:00 PM
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Default Uconnect issue 2012 chrysler 300c

Originally Posted by ChryslerCares
Hi Derek 2013 300JV,
We're sorry to hear about the issues you are having with the Uconnect system. If you do decide to have you dealer address this, we would be happy to assist with this process as well. Just send us a private message.
Alex
Chrysler Social Care Specialist
I am having the same exact problem please advise.
 


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