Chrysler 300, 300C & 300C SRT-8 The flagship of the Chrysler lineup offers the driver every bit of class of any European luxury sedan, combined with the availability of the Hemi, the engine which dominated the American Muscle Car Era

Brand new 2017 300S, already having issues

  #1  
Old 04-25-2017, 04:40 PM
Junior Member
Thread Starter
Join Date: Apr 2017
Posts: 5
Unhappy Brand new 2017 300S, already having issues

Hello all, I recently purchased a 2017 300s AWD with pretty good deal on it, drove it around 700 miles and it was a fun ride until I started to hearing rattle noise from the panoramic sunroof, took it back to the dealer i bought it from after a week and they told me no loaner car for me Well it was pretty upsetting and wouldn't make much sense for giving me no loaner however I understand dealer doesn't have the responsibility beside fixing the issue with the car. Long story short, after 3 days seating in the shop, the service adviser called me and told me that there were two bolts missing from the sunroof rail and those bolts were seating on the rail.. FROM THE FACTORY which caused the noise. However he assured me it's fixed and they decided to cover partial of my rental fees. Well after two days the noise is back and I went to drop it off at the dealer again this morning.. Now let's see what else is lose from the factory..
 
  #2  
Old 04-26-2017, 07:54 AM
Member
Join Date: Aug 2012
Location: Florida
Posts: 40
Default

Sorry to hear about your problems. I have a 2012 300 Limited and am interested in the new model but maybe I'll wait a bit more. Do you know where it was assembled?
 
  #3  
Old 04-26-2017, 09:18 AM
Junior Member
Thread Starter
Join Date: Apr 2017
Posts: 5
Default

It was made in Canada, based on my VIN started at 2. Got a call from the dealer saying that they have resolved the noise issue and asking me to come in to test drive with the tech to assure me that rattle is gone. Going to the dealer later and will update on the issue.
 
  #4  
Old 04-26-2017, 11:41 AM
Senior Member
Join Date: Jul 2011
Location: Auburn Hills, MI
Posts: 558
Default

Originally Posted by juraterfan View Post
It was made in Canada, based on my VIN started at 2. Got a call from the dealer saying that they have resolved the noise issue and asking me to come in to test drive with the tech to assure me that rattle is gone. Going to the dealer later and will update on the issue.
Hi juraterfan,

Please keep me updated on your appointment, I'd be happy to assist further if needed!

Andrea
Chrysler Social Care Specialist
 
  #5  
Old 04-26-2017, 12:21 PM
Junior Member
Thread Starter
Join Date: Apr 2017
Posts: 5
Default

Just came back from the dealer, the noise is fixed! The tech was really professional and he went to test drive with me to make sure that I dont hear the noise anymore. Overall great service from the dealer. Will update on you guys if I hear any more noise! However initially when I took delivery of the car I heard the noise from the middle drip tray between sun roofs so I put some padding on the glass and that resolve the issue, but I wasn't be able to resolve the second noise and that's why I brought it in the dealer, I will post some pictures on the fix that I performed so in the future if anybody else has the same issue they can try to fix it yourself before bring to the dealer.. since it was a long process for me to resolve one noise..
 
  #6  
Old 04-27-2017, 01:47 PM
Junior Member
Thread Starter
Join Date: Apr 2017
Posts: 5
Default

Well, guess what, the noise is back again!! Seriously, I'm tired of taking it back in so I just took the matter in my own hand and start diagnosing where the noise is really coming from, after lots of banging on the headliner and stuffing foam between headliner and the sun roof, I think i was able to eliminate the noise, it appear to be that driver side curtain airbag 'metal tubing thing' is moving around and hitting the car frame.. after cushion it around that area the noise appear to went away, hopefully this is it and I dont have to hear the noise anymore. This is my first chrysler product and I'm already pretty disappointing on it's quality. I hope this help to resolve the people who might experiencing the same issue..
 
  #7  
Old 08-16-2017, 11:44 AM
Junior Member
Join Date: Feb 2017
Posts: 23
Default

Sorry to hear about your issue you had. Hopefully it was fixed by now. Do you have an update?
 
  #8  
Old 02-23-2018, 06:31 PM
Junior Member
Join Date: Feb 2018
Posts: 1
Default

I have that exact same rattle on a pano roof of a 2017 300C. Much appreciated.
 
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
EmJay
Chrysler 200 & Sebring
4
04-19-2018 04:19 AM
Chrysler Forum Editor
Brand News, Concepts & Rumors
0
03-23-2016 05:08 PM
missb2004
New Member Area
1
12-09-2013 10:40 PM
quigsharon10
General Tech
7
12-22-2010 08:25 AM
woodlin321
Chrysler Voyager & Town & Country
0
10-08-2008 09:43 PM


Thread Tools
Search this Thread
Quick Reply: Brand new 2017 300S, already having issues


Advertising
Featured Sponsors
Vendor Directory

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

© 2019 MH Sub I, LLC dba Internet Brands

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.