I have a 2012 300C and I have this Hands free system loading.....please wait, stuck on my display. I removed the neg. battery cable for 5 mins. and it reset the Bluetooth, but less than 5 mins later the error message came back. Is there a recall or a reset the dealer can perform and does the dealer cover the cost?

 

Are you really an E-8 Sailor? If so my congrats to you, from an E-4 former Marine! Also if so I can understand your repeated postings looking for a response. Things flow a little slow here on this forum, and it is mainly run by member owners and not a tech support corporate entity. My suggestion is to call your local dealer and ask the specific questions you have here. But I have noticed a number of similar situations with a few models of Chrysler's lately, and seems to be a "glitch" from recent upgrades by the system operator that Chryslers audio software is having a hard time dealing with.
Good luck, and share the knowledge you gain in pursuing this issue.

 

Hello e8sailor,

We're sorry to hear you're experiencing this. Have you checked https://www.driveuconnect.com/suppor...re-update.html to see if your system is ready for an update?

Jasmine
Chrysler Social Care Specialist