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system loading.....please wait

  #1  
Old 03-14-2018, 01:40 PM
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Join Date: Jun 2017
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Default system loading.....please wait

I have a 2012 300C and I have this Hands free system loading.....please wait, stuck on my display. I removed the neg. battery cable for 5 mins. and it reset the Bluetooth, but less than 5 mins later the error message came back. Is there a recall or a reset the dealer can perform and does the dealer cover the cost?
 
  #2  
Old 03-14-2018, 01:52 PM
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Join Date: Jul 2017
Location: Western NY
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Are you really an E-8 Sailor? If so my congrats to you, from an E-4 former Marine! Also if so I can understand your repeated postings looking for a response. Things flow a little slow here on this forum, and it is mainly run by member owners and not a tech support corporate entity. My suggestion is to call your local dealer and ask the specific questions you have here. But I have noticed a number of similar situations with a few models of Chrysler's lately, and seems to be a "glitch" from recent upgrades by the system operator that Chryslers audio software is having a hard time dealing with.
Good luck, and share the knowledge you gain in pursuing this issue.
 
  #3  
Old 03-14-2018, 02:15 PM
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Join Date: Jul 2011
Location: Auburn Hills, MI
Posts: 543
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Originally Posted by e8sailor View Post
I have a 2012 300C and I have this Hands free system loading.....please wait, stuck on my display. I removed the neg. battery cable for 5 mins. and it reset the Bluetooth, but less than 5 mins later the error message came back. Is there a recall or a reset the dealer can perform and does the dealer cover the cost?
Hello e8sailor,

We're sorry to hear you're experiencing this. Have you checked https://www.driveuconnect.com/suppor...re-update.html to see if your system is ready for an update?

Jasmine
Chrysler Social Care Specialist
 
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