hello all, I have a 2004 town and country, started having a problem with transmission, sometimes it won't go into gear, if you turn it off, and turn it back on, it will work, it has to be something electrical for it to work like that, I don't think it would do that if it was mechanical, any ideas? any help would be appreciated, thank you

 

Could be a poor connect to a solenoid on the box, have you checked. You got any error codes.

 

first thing to do is change the fluid and filter, it's cheap(ish) and then gives you a known baseline and I highly suspect it will cure your problem
2nd, reverse and neutral are selected mechanically via the shifter, 1st,3rd and 4th are electronically selected by the solenoid pack.

Richard

 

I'm having the same problem yesterday with my 2013 T&C. Al the sudden I started hearing a whining noise coming from the engine. Put the van in neutral and pressed the Gas pedal the noise got louder. Then the van would not shift out out first gear. Stopped at the next light and got stuck there, the van would not go into gear. Turned off the van restarted and then the van went into gear but would not go past 25mph. Could this be a bad Transmission solenoid ?

 

Hello, thanks for reaching out. I located TSB 21-012-12 REV. B which may be related to your concern. I recommend contacting your local certified FCA dealer to have them adequately diagnose your concern and review this TSB. Thanks! See TSB below. - Kevin T, Social Connect Team

SUBJECT:
Flash: Transmission Shift Quality Improvements
OVERVIEW:
This bulletin involves flash reprogramming the Powertrain Control Module (PCM) with new
software.
NOTE: There may be two software packages to choose from. Both software updates
will fix all symptoms/conditions listed. Refer to Service Bulletin 21-008-12 for
details about the software choices.
MODELS:
2011 - 2013 RT Caravan/Town & Country
NUMBER: 21-012-12 REV. B
GROUP: Transmission and
Transfer Case
DATE: November 29, 2012
NOTE: This Service Bulletin applies to vehicles built with 3.6L engine (sales code
ERB) and a 6 speed automatic transmission (sales code DG2) built before
September 26, 2012 (MDH 0926XX).
SYMPTOM/CONDITION:
Some customers may notice any of the following:
•Harsh 1-3 upshift while operating in Economy (ECO) mode.
•Harsh 2-3 upshift while operating in normal mode.
NOTE: For 2012 model year, the harsh 1-3 upshift in Economy Mode and the harsh
2-3 upshift in Normal Mode was corrected in the revised software
enhancements that were released in Service Bulletin 21-008-12 dated March
23, 2012.
•1-2 upshift clunk following a throttle back out (2012 - 2013 model year only).
In addition to correcting the previous Symptom/Conditions, the following enhancements
have been made to improve the shift quality of the 62TE transmission:
•Shift schedule changes for the 1-2, 3-4, 4-5, and 5-6 upshifts and the 6-4P, 6-5, and
5-4 downshifts.
•Fifth gear torque converter lock-up/unlock improvements

 

I Already had the TSB 21-012-12 REV. B flash performed a few years ago. This is a different issue

 

Thanks for the follow-up. If you are willing, I’d be happy to set you up with a dealer appointment for diagnosis. If so, please DM me your VIN and phone number. Thanks! – Kevin T, Social Connect Team