New Member Area New to CF? Stop in tell us about you.

Transmission still not working right after 4 fixes

  #1  
Old 02-08-2018, 05:01 PM
Junior Member
Thread Starter
Join Date: Feb 2018
Posts: 9
Unhappy Transmission still not working right after 4 fixes

This is an update of previous post. More detail of issue.
2012 Town and Country Limited- The transmission started whining, stopped the van. Put it back in drive and pushed on the gas, rpm's revved up and van jumped a little but would no longer move forward easily. Towed it to Chrysler-they rebuilt the transmission. Took it home, one week later, did the same thing. Back to Chrysler-they replaced the new pump they had put in when they rebuilt it. Picked it up, got 5 miles up the road and it started whining and doing the same rpm revving thing when trying to shift. Back to Chrysler 2 more times, they replaced the filter both times, drove it and said it was fine. Got it back yesterday, no whining sound but shifts hard and when you slow down, it jumps like it is going over the rumble grates in the road. Have all of the paperwork from all of the trips. Any ideas what's next?
 
  #2  
Old 02-09-2018, 10:57 AM
Senior Member
Join Date: Jul 2011
Location: Auburn Hills, MI
Posts: 557
Default

Originally Posted by kgates View Post
This is an update of previous post. More detail of issue.
2012 Town and Country Limited- The transmission started whining, stopped the van. Put it back in drive and pushed on the gas, rpm's revved up and van jumped a little but would no longer move forward easily. Towed it to Chrysler-they rebuilt the transmission. Took it home, one week later, did the same thing. Back to Chrysler-they replaced the new pump they had put in when they rebuilt it. Picked it up, got 5 miles up the road and it started whining and doing the same rpm revving thing when trying to shift. Back to Chrysler 2 more times, they replaced the filter both times, drove it and said it was fine. Got it back yesterday, no whining sound but shifts hard and when you slow down, it jumps like it is going over the rumble grates in the road. Have all of the paperwork from all of the trips. Any ideas what's next?
Hello kgates,

We're terribly sorry to hear about this ongoing transmission concern. Feel free to send us a direct message as we'd like to talk more about this situation.

Jasmine
Chrysler Social Care Specialist
 
  #3  
Old 02-19-2018, 05:12 PM
Junior Member
Thread Starter
Join Date: Feb 2018
Posts: 9
Angry Update on the terrible tranny

My daughter took her van to another dealership to be worked on because it was still not right. Today, the other place she took it told her that there was a piece that comes in every rebuild kit that the original dealership never replaced in all of the 4 times they had it there. Since they didn't replace that part, it is not warrantied, so she has to pay again to have the transmission rebuilt and she has to have a torque converter put in as well because they never checked that either. First trip cost $3000.00 and this trip is costing another $3000.00 because of the incompetence of a certain dealership in Utah. Way to go guys
 
  #4  
Old 02-23-2018, 12:43 PM
dcotter0579's Avatar
Senior Member
Join Date: May 2008
Location: Detroit suburb
Posts: 4,971
Default

Yet another example of what happens when you don't go to a specialist. Dealerships rarely rebuild transmissions. They would much rather just replace them; in fact a dealership may subcontract out the rebuilding part of the job to a transmission shop. Transmission shops rebuild transmissions all day, every day and have a lot of experience that a dealership technician just doesn't have. There are other things that specialists are much better than dealerships for, such as convertible tops, upholstery, stereos and things like that. If the car is off warranty, seek out a specialist. If you have a heart problem, don't go to a general practitioner.

For that incompetent repair that set you back $3000, you might want to talk to a lawyer (a specialist of course). Your other option is going to small claims court.
 
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
kgates
New Member Area
4
02-08-2018 08:57 PM
MoparJoel
General Tech
3
06-01-2011 12:29 AM
cros0091
Chrysler 300, 300C & 300C SRT-8
1
11-23-2008 11:51 PM
thomasw120
300M, Concorde, LHS, New Yorker
2
08-23-2008 01:47 PM
lowenuff4me
300M, Concorde, LHS, New Yorker
0
08-07-2005 02:30 PM


Thread Tools
Search this Thread
Quick Reply: Transmission still not working right after 4 fixes


Advertising
Featured Sponsors
Vendor Directory

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

© 2019 MH Sub I, LLC dba Internet Brands

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.