Chrysler 300, 300C & 300C SRT-8 The flagship of the Chrysler lineup offers the driver every bit of class of any European luxury sedan, combined with the availability of the Hemi, the engine which dominated the American Muscle Car Era

2018 300 S Uconnect 8.4 Touchscreen not working

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Old Oct 17, 2022 | 11:16 AM
  #21  
ktroxler's Avatar
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Joined: Oct 2022
Posts: 1
Default Touch Screen not working

Car is possessed!! Same problem as MBhul1 and others. Where can I send to be repaired?
 
Old Oct 23, 2022 | 08:50 PM
  #22  
amshap's Avatar
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Joined: Oct 2022
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Originally Posted by ChryslerCares
Hello Peanut0714,

We're happy to take a look into this for you. Feel welcome to send us a private message if further support is needed.

Steph
Chrysler Cares
Hi @ChryslerCares, since we're all having this same issue, maybe you all would be kind enough to publish some information on how us car owners can get the problems with uconnect touchscreen rectified? seems pretty inefficient for you to take on the task of explaining it to all of us individually.
 
Old Nov 1, 2022 | 10:10 AM
  #23  
cschrammc's Avatar
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Joined: Oct 2022
Posts: 1
Angry Bogus Infotainment Radio scam

I have owned Mopars for 45 years. After this ignoring of my dis-functioning radios in both my 2018 Challenger and 2018 300S I will purchase my first Chevrolet. Only because the dealer and Chrysler ignore the shafting they are giving their customers with this.
 
Old Nov 1, 2022 | 06:55 PM
  #24  
Alexander336's Avatar
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Joined: Nov 2022
Posts: 1
Default 2017 Chrysler 300s, screen going insane.

2017 chrysler 300s screen gojng absolutely nuts after about an hour of driving, messes with the ac, starts navigation on its own, blasts the heat, pretty much changes everything, im pretty sure its from delamination but could it also be a software issue???
 
Old Nov 7, 2022 | 12:05 PM
  #25  
ChryslerCares's Avatar
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Joined: Jul 2011
Posts: 723
From: Auburn Hills, MI
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Originally Posted by amshap
Hi @ChryslerCares, since we're all having this same issue, maybe you all would be kind enough to publish some information on how us car owners can get the problems with uconnect touchscreen rectified? seems pretty inefficient for you to take on the task of explaining it to all of us individually.
Thanks for reaching out, amshap! We typically request a personal message to view your specific vehicle information which may not be the same as the next consumer. Sending the VIN is easiest way for us to locate the correct information that applies to your configurations. You're welcome to message us anytime for further assistance.

Steph
Chrysler Cares
 
Old Feb 11, 2023 | 11:48 AM
  #26  
TGarvin75's Avatar
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Joined: Feb 2023
Posts: 1
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Originally Posted by dw8625
I have a 2018 300s that I purchased in October. This morning the touchscreen stopped responding to touch. I am not able to touch any commands on the screen. I can navigate in the radio using voice, but no touch is working. I was able to connect to car play and control the song (fast forward, rewind, and play/pause) I am not able to go into to the menu by touch, or control the phone/ radio. I called uConnect and of course their response was take it to the dealership. This is extremely annoying because as you all know most, if not all of the vehicles controls rely on the ability to use the touch screen. I am wondering if there is a way to soft/ hard reboot the system without using touch. I tried to use voice commands but nothing. I went on youtube to find some videos and nothing worked. Any advice would be helpful. Going to any Chrysler dealership is a hassle and as it stands attempting to book an online appointment with my purchase dealer has me waiting until a week out for help with this. Please advise.



I am having this same issue. I just want my radio to work properly. Please advise
 
Old Feb 15, 2023 | 01:34 PM
  #27  
ChryslerCares's Avatar
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Joined: Jul 2011
Posts: 723
From: Auburn Hills, MI
Default

Originally Posted by TGarvin75
I am having this same issue. I just want my radio to work properly. Please advise
Hi TGarvin75,

We're happy to help you with this! Please send us a private message, including your VIN, to discuss further.

Steph
Chrysler Cares
 
Old Nov 28, 2023 | 04:27 PM
  #28  
Johnsonbej's Avatar
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Joined: Jul 2020
Posts: 4
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I had same problem. It’s a delaminating problem. Found a company called OEMGPSNAV. (916) 205-7581 Company actually located in the Sacramento California area. Great guy. Installed new screen for $400. Works...
 
Old Sep 30, 2024 | 04:16 PM
  #29  
bluewolff001's Avatar
Junior Member
Joined: Sep 2024
Posts: 2
Default Delaminating Touchscreen 2017 300S

I have been dealing with the Delaminating touchscreen on my 2017 300S for over a year now...no aftermarket fixes have worked. All new radio is several $1000 dollars to replace.... unfortunately the car is my least favorite to drive now...
 
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